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Says we scammed them · Wants out of the contract

Meghan Thomas T4036381

Out of the contract via Email Waiting on US · 26d not confirmed as a complaint yet
$4,000
held by Francisco M — because they replied last, on 2026-08-13. Anybody can take it over.
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Armanii Sheldon
Meghan Thomas
Boston
Naomi W
2026-08-22
2026-08-25
$4,000
$450
$4,000
26d ago
26d ago
Email
crm-note

What has happened so far

Meghan Thomas complained on 2026-08-25 by email — 26 days ago. They signed for $4,000 and have paid $450, with no instalment plan started. It sits with Francisco M — because they replied last, not because they picked it up. Nobody has recorded reading it. The ball is with us — they wrote last, 26 days ago, and nobody has replied.

  1. 2026-08-27 derived from the notes holds it, because they replied last
  2. 2026-08-25 intake scan logged on the desk
  3. 2026-08-13 Francisco M 5'1" loves to paint and music recently got into some gardening. shes very petite. mom Meghan used to model back in the day so she kind of knows the industry. mom works for a medical surgical
Scam claim, Cancel contract, Misled, We offered, Unhappy
Kendrick P - 08/25/2026 15:48 Client emailed Meghan Love <[email protected]> Aug 22, 2026, 11:31?PM (3 days ago) to [email protected] Hello, This is Meghan Thomas, Armanii Sheldon’s mom. I would like to cancel the contract I signed! I was not given adequate time to make a decision and felt pressured. I do not feel this is the right way to go as I was under the impression you would help her find modeling jobs but then state you are not an agency. I was there for five hours and was exhausted by the time the shoot was finished as it was 8pm. I will be canceling the payment in my card and we do not need the photos. I was also told the cheapest package was 399…

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $0 outstanding.

never
0 of 0 · $0
0
$450
$0
—
Square has taken $400 1 payment, 2026-08-22 to 2026-08-22
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 1
  • Francisco M 2026-08-13 16:43
    5'1" loves to paint and music recently got into some gardening. shes very petite. mom Meghan used to model back in the day so she kind of knows the industry. mom works for a medical surgical device company as a QC tech. very nice lady was very cautious and did a lot of research before booking she was worried we were a scam. over very nice lady. knows were not an agency knows prices start at 399 Francisco M - 08/19/2026 11:30 - Changed confirmed from No to Attempted Francisco M - 08/19/2026 18:18 - Changed confirmed from Attempted to Full

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-25

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