Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $1,050 outstanding.

Correspondence with the client 4 — emails and anything quoted back, in full

• Kendrick P 2026-08-18 12:37
  Client emailed Lauren Cudd Aug 17, 2026, 3:18?PM (21 hours ago) to me Yes please apply the adjustment ------------------------------ Client Name:Lauren Cudd Model Name:Joslynn Cudd REF# D4021819 Total Package Amount: $2000.00 Amount to date: $450 Date of Shoot: 07/18/26 Date of Complaint: 08/03/26 Sales Sheet: Y ------------------------------- I emailed Inquiries Studio 12:37?PM (0 minutes ago) to Lauren Hello Lauren, Thank you for your email. As discussed, I have applied the following adjustment to your account: $500 reduction to your package, bringing the total package price to $1,500 $450 already paid applied toward the adjusted package New remaining balance: $1,050 Remaining balance refinanced over 18 months New monthly payment: approximately $58.33 I’m glad I was able to assist you and make the account more manageable. Kind Regards, Kendrick ------------------------------- Finance + Recurring + Reduction + Sales sheet + CI
• Kendrick P 2026-08-17 14:53
  Client emailed Lauren Cudd Aug 10, 2026, 4:15?PM (7 days ago) to me Yes, I repeatedly told the lady I could not afford that amount ------------------------ I emailed Inquiries Studio 2:53?PM (0 minutes ago) to Lauren Hello Lauren, Thank you for your email. I would like to offer you an account adjustment to help make the remaining balance more manageable. I can apply a $500 reduction to your account, bringing the total package price down to $1,500. With the $450 you have already paid, your new remaining balance would be $1,050. I can also refinance this balance over 18 months, bringing your new monthly payments to approximately $58.33 per month. If you would like to move forward with this offer, please reply to confirm, and I will be happy to apply the adjustment and refinance to your account. Kind Regards, Kendrick 08/18/2026 09:26 - [Aug 18, 2026, 9:26 AM] Natalie: Removed from AI: Already addressed 08/18/2026 09:26 - [Aug 18, 2026, 9:26 AM] Natalie: Removed from AI: No reason provided
• Kendrick P 2026-08-10 15:49
  I emailed Inquiries Studio <[email protected]> 3:49?PM (0 minutes ago) to laurencudd.6410 Hello Lauren, Thank you for your email. Studio 1 is committed to providing clients with professional-quality services and resources designed to support their pursuit of opportunities within the modeling industry. Depending on the package selected, these may include professional photography, portfolio materials, digital comp cards, a personal website, and educational or mentorship resources. We understand that every client’s career journey is different, and results can vary from person to person. Our role is to provide the professional materials, tools, and resources that can be used when pursuing agencies, casting opportunities, and other opportunities within the industry. We do not guarantee employment, bookings, or agency representation. I would also like to clarify that clients are not required to purchase or sign an agreement during their studio visit. Clients have the opportunity to review their options and decide whether they wish to move forward. By signing the agreement, you acknowledged and accepted the terms and conditions outlined within it, including the applicable cancellation provisions. At this stage, all products and services included in your package have been completed and delivered in accordance with the agreement. These products retain their value regardless of whether you ultimately decide to continue pursuing a modeling career. For this reason, I am unable to accommodate your request for cancellation, and the remaining balance remains due in accordance with the agreement. However, I would like to help if your primary concern is the financial obligation. I would be happy to review your account and see what options may be available to make the remaining balance and payments more manageable. If you would like me to review the account, please reply confirming, and I will be happy to assist you. Kind Regards, Kendrick
• Caet W 2026-08-03 15:43
  client emailed: I want my card taken off file. I was scammed and bullied into paying this fwd'd to inq - contract issue

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 8

• Mariana N 2026-07-22 11:40
  went over next steps, email sent, payment all ok
• David M 2026-07-20 14:01
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
• Natalia Granado 2026-07-20 12:46
  Recurring set
• Elly R 2026-07-18 16:08
  Can upgrade to webpage later, 3k total if does
• Michelle M 2026-07-17 11:03
  Hi Lauren, is Joslynn getting ready for her photoshoot? Yes she is ???? thank you 7/17
• Michelle M 2026-07-16 13:50
  Lm and sent text 7/16
• Michelle M 2026-07-15 13:54
  She wanting to model for a while. She is doing tic toc. she gets paid to listen to music and loves dancing and she is 5'4. Mom works in child care. Dana J Cudd is Lauren mom she paid the deposit. zip on card 76082. Grandma is coming as well.
• Michelle M 2026-07-15 13:54
  confirmed at the time of booking 7/15 Michelle M - 07/15/2026 13:54 - Changed confirmed from No to Full