Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $3,550 outstanding.

Correspondence with the client 3 — emails and anything quoted back, in full

• Steph A 2026-07-22 09:28
  You received a new voicemail message Info New voicemail message Time: Sunday, July 19 2026 3:46 PM From: COOPER KIDWELL (940) 733-5745 Duration: 45 seconds Voicemail box: 340 Transcript: Hi, hello, this is Cooper Kidd. Well, I'm just calling about some emails y 'all sent me one of which was for applying to other like gigs and stuff for modeling I Got on to that email and I applied to one place and then I got caught up in some stuff and I came back to my computer and it was shut off And now I can't find that email. It just ******* completely disappeared. So I was wondering if y 'all could send me another separate email of applications of where to apply to, or just resend me that one. Thank you. --------- RESENT EMAIL AND SENT TEXT Next steps Stephani <[email protected]> Attachments 9:27?AM (0 minutes ago) to Cooperkidwell Insta tips Stephani <[email protected]> Attachments 9:28?AM (0 minutes ago) to [email protected]
• Irving S 2026-07-14 10:48
  Casablanca contract and course details IRVING Coop Kidwell Fri, Jul 10, 2:54?PM (4 days ago) How easy is it gonna be to get out of this and cancel my contract with casa blanca Coop Kidwell <[email protected]> Attachments Jul 10, 2026, 3:05?PM (4 days ago) to me oops sorry i forgot to send the documents Here ya go 2 Attachments • Scanned by Gmail Coop Kidwell ([email protected]) ?Hi Cooper, Based on the contract you provided, here's what it says about cancellation. What the contract states According to Section 9 – Buyer's Right to Cancel: Cancellation requests must be sent by email only to [email protected]. If you cancel within three (3) calendar days of signing: The contract states that all monies paid up to that point are non-refundable, including the $295 registration fee. If you cancel after three (3) calendar days: No refunds will be issued. The contract states that a $200 administrative cancellation fee is required to terminate the agreement. Since the agreement was signed on July 8, 2026, and today's date is July 14, 2026, you are outside the three-day cancellation period described in the contract. Under the terms of the contract as written, they may require the $200 administrative cancellation fee to terminate the agreement, and they state that payments already made are non-refundable. My recommendation I would send the cancellation notice immediately to the email address listed in the contract so there is a written record that you requested termination. You should also request written confirmation that: the agreement has been terminated, recurring payments have been stopped, and no additional charges will be processed beyond any amount they believe is required under the contract. Here's an email you could send: Subject: Notice of Contract Cancellation Dear John Casablancas Team, I am writing to formally notify you that I wish to terminate my Professional Development & Representation Agreement, effective immediately. In accordance with Section 9 of the agreement, please consider this email my official notice of cancellation. Please discontinue any future recurring payments associated with my account and provide written confirmation that my agreement has been terminated. If there is an administrative cancellation fee required under the agreement, please let me know the amount due and the process for resolving it so that the account can be closed. I also request written confirmation that no additional charges will be processed once the cancellation has been completed. Thank you for your prompt attention to this matter. I look forward to receiving confirmation of the cancellation. Sincerely, Cooper Kidwell [email protected] 940-733-5745 One thing I would point out is that the cancellation provision in this contract is unusual. It says there is a "Buyer's Right to Cancel," but then also says that all monies paid are non-refundable even if cancellation occurs within three days. Depending on the state where the contract was signed and applicable consumer protection laws, that provision may or may not be enforceable. If John Casablancas refuses to stop future payments or you believe the cancellation terms violate your state's laws, it may be worth contacting your state's consumer protection office or consulting an attorney for advice specific to your situation. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST.
• Tyesha H 2026-07-13 15:34
  Client emailed: Coop Kidwell <[email protected]> Jul 10, 2026, 2:54?PM (3 days ago) to me How easy is it gonna be to get out of this and cancel my contract with casa blanca ---------------- Coop Kidwell <[email protected]> Attachments Jul 10, 2026, 3:05?PM (3 days ago) to me oops sorry i forgot to send the documents Here ya go ----------------- Placed in Irving's inbox for review 07/13/2026 15:34 - [Jul 13, 2026, 3:34 PM] Natalie: Removed from AI: No reason provided

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 8

• Adi B 2026-08-17 10:12
  Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite card. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. AB
• Steph A 2026-08-03 15:09
  You received a new voicemail message Info New voicemail message Time: Monday, August 3 2026 2:40 PM From: COOPER KIDWELL (940) 733-5745 Duration: 1 minute 9 seconds Voicemail box: 053 Transcript: Hi, Stephanie. This is Cooper Kidwell. I worked with you all a while back. And so you all sent me the email of places to apply to and there was another section down for agencies. And I just got an email today back from TL Modeling Agency. So I just kind of wanted to pick your brain on them, sort of like what all you've heard. through other clients and just try to figure out what is the pay going to be looking like, how people generally feel about the TL Modeling Agency. I've just got my sister and a bunch of other people in my ear being like, dude, you might be getting scammed, this and that and I just I don't know I'm I just want to make sure I have all the information I possibly can before making decision like this so yeah thank you so much and please call me back ------------ Called to discuss clients contract- he had many questions and we discussed the pro's and con's of the contract he received, client feels better now
• Steph A 2026-07-14 15:10
  called/ discussed/ all good sent next steps and insta tips
• Steph A 2026-07-14 10:14
  client has vm box not set up/ couldnt leave vm sent text This is the studio, please call Stephani to discuss your next steps. You can reach her at 954-866-3031 Thank you
• Emmanuel R 2026-07-10 13:12
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email used to sign up with us. Please note that the files may take up to an hour to populate from the time this message is sent out.
• Natalia Granado 2026-07-10 10:21
  Recurring set
• Alecia H 2026-07-08 15:30
  My name is cooper kidwell and my hobbies include but are not limited too martial arts specialties in boxing wresting Maui Thai and jiu-jitsu. I also enjoy chess and skateboarding. I love to sing and take every chance I can to show off my voice in that regard. I also enjoy gymnastics and can perform a backflip on flat ground amongst other things.
• Alecia H 2026-07-08 12:48
  Cooper, Work full Door dash driver, Has girlfriend and No kids. Alecia H - 07/08/2026 12:49 - Changed confirmed from No to Full