Evidence gathered 2026-09-19

How they pay

Correspondence with the client 2 — emails and anything quoted back, in full

• Tyesha H 2026-08-18 14:38
  I resent the email: Inquiries Studio <[email protected]> Tue, Aug 11, 12:26?PM (7 days ago) to seth Hello Seth, Thank you for reaching out and sharing your situation with us. I’m sorry to hear about the challenges you are currently experiencing at work, and we understand that unexpected circumstances can make it difficult to manage financial commitments. We would like to clarify that you entered into a legally binding finance agreement with the studio, which includes specific terms and conditions regarding cancellation. As our company provides products and services that are financed over time, the agreement is non-cancellable in accordance with its terms. That said, in an effort to assist you during this difficult time, we are willing to adjust your account by removing the z-card from your portfolio package. With this adjustment, you will continue to receive your images, model guide, website, and mentorship, with the revised total package cost reduced to $2,500. You have paid $450 to date, which will be applied toward the adjusted package. This leaves a remaining balance of $2,050, which can be financed over 12 months at $170.83 per month. If you would like to accept this revised offer, please respond directly to this email, and I will update your account accordingly. We hope this adjustment provides some financial relief while allowing you to retain the core materials and support included in your portfolio package. Kind Regards, Tyesha
• Tyesha H 2026-08-11 12:30
  Client Name: Seth Tuffour Model Name: Cataleya Tuffour REF# H4006308 Total Package Amount: $4,000 Amount to date: $450 Date of Shoot: 07/17/2026 Date of Complaint: 08/11/2026 Sales Sheet: Y ------------------ Client emailed: seth tuffour <[email protected]> Fri, Aug 7, 4:10?PM (4 days ago) to me Hi, my name is Seth Tuffour, I am writing on behalf of my daughter Cataleya Tuffour, my hours at work has been reduced tremendously because of the war going on. I work in a refinery in Texas. I can’t contribute financially to my daughter’s program and humbly request that the contract be cancelled. You can please reach me for further information at 720 810 0171 Thank, Seth Tuffour ----------------- I emailed: Inquiries Studio 12:26?PM (0 minutes ago) to seth Hello Seth, Thank you for reaching out and sharing your situation with us. I’m sorry to hear about the challenges you are currently experiencing at work, and we understand that unexpected circumstances can make it difficult to manage financial commitments. We would like to clarify that you entered into a legally binding finance agreement with the studio, which includes specific terms and conditions regarding cancellation. As our company provides products and services that are financed over time, the agreement is non-cancellable in accordance with its terms. That said, in an effort to assist you during this difficult time, we are willing to adjust your account by removing the z-card from your portfolio package. With this adjustment, you will continue to receive your images, model guide, website, and mentorship, with the revised total package cost reduced to $2,500. You have paid $450 to date, which will be applied toward the adjusted package. This leaves a remaining balance of $2,050, which can be financed over 12 months at $170.83 per month. If you would like to accept this revised offer, please respond directly to this email, and I will update your account accordingly. We hope this adjustment provides some financial relief while allowing you to retain the core materials and support included in your portfolio package. Kind Regards, Tyesha

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 11

• Charles C 2026-08-18 14:29
  Client called saying that he never received the email response from inquiries, I confirm that they sent it but client says he didn't get it, I told him that I will have them resend it.
• Veronica H 2026-08-18 14:17
  client called to say he sent email and did not get a respond, adv him that an email was sent to him on 8/7. He
• Charles C 2026-08-07 16:18
  Client called requesting to cancel the contract, texted him the email for inquiries.
• Charles C 2026-08-07 11:18
  Called client in regards to the vm he left , left vm.
• Steph A 2026-07-22 12:21
  called/ discussed / all good sent next steps 07/29/2026 16:44 - [Jul 29, 2026, 4:44 PM] Natalie: Customer asked about outdated links; we advised using the most recent ones for profiles and job applications. 08/05/2026 11:09 - [Aug 5, 2026, 11:09 AM] Natalie: Customer asked to check links; issue escalated to the Inquiries Studio 1 team for review. 08/05/2026 11:09 - [Aug 5, 2026, 11:09 AM] Natalie: Removed from AI: Escalated to Inquiries Studio 1 - AI stopped by reviewer
• Steph A 2026-07-22 11:49
  client called me/ left vm for client
• Steph A 2026-07-22 10:37
  got an error message "we are sorry, an application service has denied" sent next steps
• David M 2026-07-20 14:08
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
• Steph A 2026-07-20 13:05
  left vm
• Natalia Granado 2026-07-20 12:48
  Recurring set
• Kimberly S 2026-07-07 17:03
  never modeled loves the camera 6yrs old she loves to dance loves to read loves to dress up Parents can come in Friday or Saturday. aware we are not an agency aware you have to make a financial decision aware packages are 399 Kimberly S - 07/13/2026 12:04 - Changed confirmed from No to Attempted Kimberly S - 07/14/2026 15:17 - Changed confirmed from Attempted to Full