Evidence gathered 2026-09-19

How they pay

Correspondence with the client 5 — emails and anything quoted back, in full

• Alejandro P 2026-01-21 13:50
  Client emailed: Madison Guinn Jan 19, 2026, 12:47?PM (2 days ago) to Inquiries Hello Alejandro, Thank you for the update. To clarify, my dispute is based solely on the contractual terms governing cancellation and delivery. I do not agree that accessing or possessing digital images constitutes “delivery” or voids my right to cancel absent an express contractual provision stating so. If the studio believes that my cancellation rights were negated, please identify the specific contractual provision that establishes that access to or possession of images constitutes delivery and voids cancellation. Absent such a provision, I consider the account formally disputed. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid /////////// I replied: Inquiries Studios1 4:50?PM to Madison Send scheduled for 4:50?PM Hello Madison, Thank you for your email. As mentioned in my previous message, if the reduction offer is not accepted, the account will remain unchanged. Per upper management, the account cannot be canceled once the images have been downloaded. Please let me know how you would like to proceed. Kind regards, Alejandro
• Alejandro P 2026-01-09 13:03
  Client emailed: Madison Guinn Thu, Jan 8, 4:18?PM (18 hours ago) to Inquiries Hello Alejandro, Thank you for your response. To clarify, my dispute is not based on a change in career path or the perceived value of services. It is based solely on the contractual terms governing cancellation, delivery, and payment. I have repeatedly requested that you identify the specific contractual provision supporting the position that accessing or downloading images constitutes delivery of goods or voids cancellation rights where full payment has not occurred. That request remains unanswered. Absent citation to such contractual language, I do not agree that delivery occurred or that the cancellation was ineffective. I continue to dispute the balance and do not accept the proposed offer or any modified payment terms. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid //////// I repllied: Inquiries Studios1 <[email protected]> 4:23?PM to Madison Send scheduled for 4:23?PM Thank you for your response. I have forwarded your request to upper management, and I am writing to confirm that we have received approval to reduce the account balance to $400 as a good-faith effort to bring this matter to a prompt and professional resolution. This offer is extended in the interest of resolving the matter efficiently and amicably. Please let me know how you would like to proceed, or if you require any additional information to move forward. Kind regards, Alejandro
• Alejandro P 2026-01-06 13:26
  Client emailed: Madison Guinn Jan 2, 2026, 3:49?PM (4 days ago) to Inquiries Hello Alejandro, Thank you for your email. I do not agree to the proposed balance or any revised payment plan. As previously stated, I exercised my right to cancel the agreement before leaving the premises and I dispute the existence or enforceability of any remaining balance. While I may have accessed or downloaded images prior to submitting my cancellation, such access does not constitute authorized acceptance of goods. The contract explicitly states that goods are delivered only upon full payment, which has not occurred. Therefore, viewing or downloading these images cannot be interpreted as receipt, acceptance, or acknowledgment of the goods. My review of this proposal does not constitute acceptance, acknowledgment of debt, or consent to modified terms. I am not agreeing to any reduction, settlement, or installment plan. Please refer to my written cancellation sent on the same day the contract was signed, immediately after I was instructed to contact corporate. I request confirmation in writing that this account will not be reported to any credit bureau or referred to collections while this dispute is pending, to ensure accurate documentation of the dispute. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid ///////// I replied: Inquiries Studios1 <[email protected]> Jan 2, 2026, 4:07?PM (4 days ago) to Maddy Hello Maddy, Please see below-H2908022 Just wanted to get your opinion on this issue since this client was the one that tried to cancel at the studio but she downloaded the images. Kind Regards, Alejandro
• Alejandro P 2026-01-02 10:37
  I called the client and she was very upset and said she need to cancel and she was try to cancel while she was at the studio but the viewer told her that she was not able to do it and to she and email we she did from the studio. This was confirm by viewer sending a follow up email saying the client was at the studio wanting to cancel. I told her that I was not able to reduce her to 400 ans she was asking but I was able to reduce her to 1500 for the selection since she has already download the images. She was not happy but I told her that I would see what can I do to lower the payment even more. ///////////// CONTRACT ISSUE: Client Name:Madison Guinn Model Name: Madison Guinn REF# H2908022 Total Package Amount: $4000 Amount to date: $450 Date of Shoot: 12/31/2025 Date of Complaint: 12/31/2025 Sales Sheet: Y ////// I emailed: Studio 1 ALEJANDRO Inquiries Studios1 <[email protected]> 10:37?AM (0 minutes ago) to madisonguinn Hello Madison, It was a pleasure speaking with you today. As discussed, I’ve received approval from upper management to reduce your account total to $1,200 for the selection of images and the model guide. The $450 you’ve already paid will be applied toward this total. This brings your remaining balance to $750, which can be paid in 12 monthly installments of $62.50. Please let me know how you would like to proceed, or if you have any questions. Kind regards, Alejandro
• Alejandro P 2026-01-02 09:48
  Madison Guinn <[email protected]> Dec 31, 2025, 4:52?PM (2 days ago) to [email protected], [email protected] Hello, I’m still inside the studio, and I would like to cancel the contract I just signed. In house tells me they cannot cancel the contract, so I’m emailing you to do that. I’m copying Angela on this email, to confirm I am still here and have not left the premises. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid Angela Kondylis Dec 31, 2025, 4:53?PM (2 days ago) to Madison, confirmations Client is at the studio please respond at your convenience Sent from my iPhone On Dec 31, 2025, at 15:52, Madison Guinn <[email protected]> wrote: ? Hello, Madison Guinn <[email protected]> 9:04?AM (42 minutes ago) to [email protected], [email protected] Good morning, I understand that yesterday was New Year’s Day, and that your office may have been closed. Please get back to me sometime today regarding this matter, at your earliest convenience. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid On Dec 31, 2025, at 3:54?PM, Angela Kondylis <[email protected]> wrote: ? Client is at the studio please respond at your convenience

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 7

• mike h 2026-01-28 19:17
  Client issued CB for $296. CB disputed - payments stopped vm
• Alejandro P 2026-01-16 14:02
  Client emalied: Madison Guinn Jan 14, 2026, 11:40?AM (2 days ago) to Inquiries Hello Alejandro, Thank you for the update. I do not accept the proposed resolution. As previously stated, I continue to dispute that any additional balance is owed under the terms of the agreement. I have already remitted $450, and no contractual basis has been identified that supports the position that my cancellation was ineffective or that delivery occurred in a manner that negated my cancellation rights. Unless you can identify the specific contractual provision supporting that position, I consider this matter unresolved and the account disputed. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid ///////// I replied: Inquiries Studios1 4:01?PM to Madison Send scheduled for 4:01?PM Hello Madison, Thank you for your patience, and I apologize for the delay in my response. I have forwarded your request to upper management for review. Unfortunately, I was unable to obtain approval for any additional reduction beyond the offer that has already been extended. This decision is based on the fact that the materials, valued at $1,500, are already in your possession. As mentioned previously, if the current offer is not accepted, the account will remain as is, with no further adjustments available at this time. Please let me know how you would like to proceed or if you have any questions regarding the existing offer. Kind regards, Alejandro
• Alejandro P 2026-01-08 14:20
  I replied: Inquiries Studios1 2:20?PM (0 minutes ago) to Madison Hello Madison, Thank you for your response. As previously mentioned, I am unable to offer a further reduction on the account beyond what has already been provided. While we understand that you may no longer be pursuing a modeling career, the services and materials delivered were intended to provide you with the tools and resources necessary to succeed in the industry. A change in career path does not negate the value, effort, or costs associated with providing these services, nor does it alter the terms outlined in the agreement. We remain committed to supporting our clients, and if there are ways we can assist you in transitioning or utilizing the available resources differently, please let us know. I encourage you to review the reduction offer that has already been extended. Please note that if no option is accepted, the account will remain as is. Kind regards, Alejandro
• Alejandro P 2026-01-08 13:36
  Client emalied: Madison Guinn 1:17?PM (18 minutes ago) to Inquiries Hello Alejandro, Thank you for your response. I acknowledge your statement regarding your internal position on digital image access. However, I do not agree with your interpretation, and I continue to dispute that any delivery or acceptance of goods occurred. The contract language I agreed to specifies that goods are delivered only upon full payment. Full payment was not made. Viewing or downloading images prior to cancellation does not override or modify that contractual definition of delivery, nor does it constitute acceptance where payment conditions were not met. If you are asserting that access to digital images independently constitutes delivery or voids cancellation rights, then please identify the specific contractual provision you are relying upon. Absent such language, I do not agree that delivery occurred or that the cancellation was ineffective. As previously stated, I am not accepting the proposed balance, reduction, or payment plan. This correspondence does not constitute acknowledgment of debt or consent to modified terms. Please also confirm in writing that no credit reporting or collection activity will occur while this dispute remains unresolved. Best regards, Madison Guinn Mobile: (469) 407-9146 Instagram: @skeevy.kid X: @skeevy_kid
• Natalia Granado 2026-01-02 10:49
  Recurring set 01/05/2026 11:15 - Remove From AI
• Jamie H 2025-12-29 15:14
  Fully confirmed! Jamie H - 12/29/2025 15:14 - Changed confirmed from Attempted to Full
• Jamie H 2025-12-15 16:06
  MMA Fighter Legal assistant Very nice lady Always wanted to try modeling Likes fashion and art Stephen R - 12/24/2025 18:18 - Changed confirmed from No to Attempted