Money backvia In personWaiting on US · 25dnot confirmed as a complaint yet
$50
nobody is holding this
Who are you?Pick your name so this desk can record that you read it and what you did.
What are you doing about it?
Calling themToday, on the number on file.Emailing themReplying in writing.Making an offerA reduction or a revised plan — record it below.Checking something firstThe account, the product, the contract. Not with the client yet.Passing it onIt belongs with another team — hand it over below.Waiting on themThe ball is with the client. Set a date to chase.Leaving it for nowA deliberate decision to do nothing yet. Needs a reason and a date to look again.It is finishedNothing outstanding — close it below.
Pick your name above and these become clickable.
Tania Nunez Garcia
Tania Garcia
Maps A
Josie R
—
2026-08-26
$50
$100
$50
25d ago
25d ago
In person
crm-note
What has happened so far
Tania Garcia complained on 2026-08-26 by in person — 25 days ago. They signed for $50 and have paid $100. Nobody is holding it.Nobody has recorded reading it.The ball is with us — they wrote last, 25 days ago, and nobody has replied.
2026-08-26intake scanlogged on the desk
2026-08-11Tyesha HClient emailed: TG <[email protected]> Jun 19, 2026, 6:19?PM to me To Whom It May Concern, Can I please get back my $50 dollars deposit. Thanks Ms Garcia ---------------- I emailed: Inqu (in writing)
2026-05-25Josie Rno money
2026-05-20Ronnie KClient left VM to confirm photoshoot: ime: Tuesday, May 19 2026 5:21 PM From: GARCIA TANIA (929) 233-4501 Duration: 19 seconds Voicemail box: 340 Transcript: Hi, my name is Tania Garcia and
2026-05-20Steph A3 of 622 Voicemail from GARCIA TANIA at (929) 233-4501 on May 19 2026 5:21 PM Voicemail Emails GARCIA TANIA - Voicemail box 340 Attachments Tue, May 19, 5:22?PM (15 hours ago) to me GoTo log
2026-05-11Peta CHeight - UNKNOWN Have your modeled before-No what motivated you to apply- Saw the ad on Instagram and mom applied What steps have you taken to get into modeling industry in the past? None Cu
Misled, Refund
… Client emailed: TG Aug 23, 2026, 8:48?PM (3 days ago) to Inquiries How many time!!!! I have to say that I have got any digit photos!!!!! How many time I have to repeat that I requested my $50 the next day after the photo session !!!! How many time I have to repeat myself!!! I was told my $50 dollars was refundable!!! I was told I only have to show up at the photo session on time and I will get my $50 dollars. I will go in person to request my money. As I have the proof of requesting my money and never got any digit photo. Plus I never requested any digit photo. I requested my $50 dollars since day one!!!!!!!! Whatever you wrote below it is not my concern. I requested my money. I did not requested any assessment and I did not requested any digit photo. WHAT I REQUESTED …
Evidence gathered 2026-09-19
How they pay
No payment schedule on file for this reference.
Square has taken $00 payments
Agrees with the CRM.
Correspondence with the client 1 — emails and anything quoted back, in full
Tyesha H2026-08-11 11:18
Client emailed:
TG <[email protected]>
Jun 19, 2026, 6:19?PM
to me
To Whom It May Concern,
Can I please get back my $50 dollars deposit.
Thanks
Ms Garcia
----------------
I emailed:
Inquiries Studio
11:18?AM (0 minutes ago)
to TG
Hello Ms.Garcia,
Thank you for reaching out.
Your $50 booking deposit was applied toward the 1 digital image sent to you following your photoshoot. Because the deposit was used for the provided image, we unfortunately cannot issue a refund for the $50.
If you would like, we’d be happy to resend the digital image to you. Please let me know, and I’ll be happy to assist.
Kind Regards,
Tyesha
08/12/2026 09:59 - [Aug 12, 2026, 9:59 AM] Natalie: Customer inquired about modeling application; response requested clarification on assistance needed.
08/17/2026 09:55 - [Aug 17, 2026, 9:55 AM] Natalie: Customer inquired about modeling application; response offered assistance due to blank message.
08/18/2026 12:18 - [Aug 18, 2026, 12:18 PM] Natalie: Removed from AI: No reason provided
Email AI
Nothing here is tagged as Email AI — and it would not be:
no note in the CRM carries an AI marker, and there is no automated author among the 246
people who write notes. So this cannot yet tell you whether Email AI handled this client.
The moment Email AI stamps what it writes (anything will do — an [AI] prefix),
its messages appear here and every past thread re-sorts on the next gather.
Internal notes 4
Josie R2026-05-25 13:40
no money
Ronnie K2026-05-20 10:43
Client left VM to confirm photoshoot:
ime: Tuesday, May 19 2026 5:21 PM
From: GARCIA TANIA (929) 233-4501
Duration: 19 seconds
Voicemail box: 340
Transcript:
Hi, my name is Tania Garcia and I'm calling to conform Tania Nunes Garcia appointment for May 25th at 10 a.m. Thank you. My phone number is 929-233-4501.
Ronnie K - 05/20/2026 10:43 - Changed confirmed from No to Full
Steph A2026-05-20 09:06
3 of 622
Voicemail from GARCIA TANIA at (929) 233-4501 on May 19 2026 5:21 PM
Voicemail Emails
GARCIA TANIA - Voicemail box 340
Attachments
Tue, May 19, 5:22?PM (15 hours ago)
to me
GoTo logo
You received a new voicemail message
Info New voicemail message
Time: Tuesday, May 19 2026 5:21 PM
From: GARCIA TANIA (929) 233-4501
Duration: 19 seconds
Voicemail box: 340
Transcript:
Hi, my name is Tania Garcia and I'm calling to conform Tania Nunes Garcia appointment for May 25th at 10 a.m. Thank you. My phone number is 929-233-4501.
Peta C2026-05-11 13:10
Height - UNKNOWN
Have your modeled before-No
what motivated you to apply- Saw the ad on Instagram and mom applied
What steps have you taken to get into modeling industry in the past? None
Current employment- Mom is a TA Teacher assistance
special skill/talent- likes to take photos
knows we are not an agency
knows the price of the portfolio cost starting at 399
What happens next
Read the evidence and decide the positionCustomer service
Decide the outcomeManagementmust be done to close
Confirm with the clientCustomer servicemust be done to close
Who has had it
intake scan logged 2026-08-26
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