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Wants out of the contract

Lysa Takesian M3992833

Out of the contract via Text Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Lysa Takesian
Lysa Takesian
Studio 1
Terri M
2026-06-12
2026-08-26
$4,000
$850
$4,000
25d ago
25d ago
Text
crm-note

What has happened so far

Lysa Takesian complained on 2026-08-26 by text — 25 days ago. They signed for $4,000 and have paid $850, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-26 intake scan logged on the desk
  2. 2026-08-06 maria Rodgriguez Called client, husband picked up. He said that they want to cancel and I proceeded to explain that she signed a non-cancellable contract and if no payments are made they run the risk of bein
  3. 2026-08-05 maria Rodgriguez Called client, her assistant picked up and she said that she will ask Lysa to give me a call back whenever she's available.
  4. 2026-07-30 maria Rodgriguez Called client at the time she requested but received no response. Left a message.
  5. 2026-07-27 maria Rodgriguez Called client, left voicemail and a message.
  6. 2026-07-24 David M Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite c (in writing)
  7. 2026-07-23 Ronnie K Next steps email sent. No answer, LVM
  8. 2026-06-15 Natalia Granado Recurring set
  9. 2026-06-15 David M Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do
  10. 2026-06-12 Debbi H :) thank you

4 earlier entries — the whole thread is under Evidence below.

Cancel contract
Caet W - 08/26/2026 08:45 client txt: We have spoke to you and told you we wanted to cancel the contract. That's why payment doesn't go through responded: Kindly note that your first request to cancel came well after we produced and delivered all of your materials. You also signed the contract acknowledging that the order was non-cancelable once executed. We cannot cancel your balance. If you continue to fail to make payments, the debt may be referred to a third-party agency for collection.

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $850 taken up front, $3,150 outstanding.

never
0 of 0 · $0
0
$850
$3,150
—
Square has taken $850 2 payments, 2026-06-11 to 2026-06-12 · 1 failed · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 1 — emails and anything quoted back, in full
  • David M 2026-07-24 10:06
    Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite card. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Website Address: https://lysatakesian.usa-models.com/ Website Editor (Dashboard) Your website is also packed with features to keep your portfolio updated. To begin the mentorship videos or to change your photos, stats, biography, add blog posts, etc., please navigate to: https://lysatakesian.usa-models.com/login Click "Log in" on the upper right-hand corner. Username: [email protected]
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 12
  • maria Rodgriguez 2026-08-06 09:52
    Called client, husband picked up. He said that they want to cancel and I proceeded to explain that she signed a non-cancellable contract and if no payments are made they run the risk of being sent to collections. Told him I could help him refinance and make payment plan more manageable. He insisted that they won't make a single payment, said to send him to collections if necessary and to not call them again. He hung up right after.
  • maria Rodgriguez 2026-08-05 10:03
    Called client, her assistant picked up and she said that she will ask Lysa to give me a call back whenever she's available.
  • maria Rodgriguez 2026-07-30 11:08
    Called client at the time she requested but received no response. Left a message.
  • maria Rodgriguez 2026-07-27 13:22
    Called client, left voicemail and a message.
  • Ronnie K 2026-07-23 11:25
    Next steps email sent. No answer, LVM
  • Natalia Granado 2026-06-15 15:30
    Recurring set
  • David M 2026-06-15 13:16
    Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
  • Debbi H 2026-06-12 16:50
    :) thank you
  • Terri M 2026-06-12 15:23
    great job debbie ,
  • Terri M 2026-06-12 15:23
    800 afterpay
  • Debbi H 2026-06-11 16:35
    fully confirmed * all outfits will be ready Debbi H - 06/11/2026 16:35 - Changed confirmed from No to Full
  • Debbi H 2026-06-11 16:33
    work - has her own business she feels st her age she looks good has 3 sons and grand children married hangs out with friends likes to explore very flexible knows and understands she needs a professional portfolio and to be prepared

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-26

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