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Hardship / cannot pay

Gabriela Brooks D4041779

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
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What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Gabriela Brooks
Gabriela Brooks
Dallas
Elly R
2026-08-27
2026-08-24
$4,000
$650
$4,000
27d ago
24d ago
Not recorded
crm-note

What has happened so far

Gabriela Brooks complained on 2026-08-24 — 27 days ago. They signed for $4,000 and have paid $650, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-27 Elly R She came back to do MSP and sign
  2. 2026-08-27 Elly R Client received a call and had an appointment to attend to and bank issue, she abruptly left and did not select images or finish a contract so this is not a no sale
  3. 2026-08-24 Aryanna S never modeled before she has been told to model for years and now she wants to take it more seriously and she has lost 50lbs disabled veteran and doesn't work has 3 girls and is going throug
  4. 2026-08-24 intake scan logged on the desk
Hardship
Aryanna S - 08/24/2026 13:53 never modeled before she has been told to model for years and now she wants to take it more seriously and she has lost 50lbs disabled veteran and doesn't work has 3 girls and is going through a divorce Client is aware we are not an agency, packages start at $399 and a financial decision will be made on the day.

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $650 taken up front, $3,350 outstanding.

never
0 of 0 · $0
0
$650
$3,350
Square has taken $600 1 payment, 2026-08-27 to 2026-08-27 · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Elly R 2026-08-27 17:39
    She came back to do MSP and sign
  • Elly R 2026-08-27 17:16
    Client received a call and had an appointment to attend to and bank issue, she abruptly left and did not select images or finish a contract so this is not a no sale
  • Aryanna S 2026-08-24 13:53
    never modeled before she has been told to model for years and now she wants to take it more seriously and she has lost 50lbs disabled veteran and doesn't work has 3 girls and is going through a divorce Client is aware we are not an agency, packages start at $399 and a financial decision will be made on the day. Aryanna S - 08/24/2026 13:53 - Changed confirmed from No to Full

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-24

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