Evidence gathered 2026-09-19

How they pay

Correspondence with the client 1 — emails and anything quoted back, in full

• Tyesha H 2026-07-27 11:54
  Client called in requesting to completely cancel I offered her the option to reduce the package to the amount she paid She asked if she could reduce to the images only I mentioned the 6 images for $400, 12 images for $800, pr the full selection for $1,500 She mentioned this sounds like a scam and she would like to be refunded everything including the $50 deposit I reached out to production and confirmed that she hadn't accessed the portal and asked EM to delete everything ------------------- I emailed: Inquiries Studio <[email protected]> 11:39?AM (0 minutes ago) to [email protected] Hello Evelyn, Thank you for your call today. This email confirms we have processed a full refund for your order, including your $50 deposit, as requested. After reviewing your account, we confirmed that your image portal had not been accessed. We also coordinated with our Production team to remove the images and associated files from the portal in accordance with your cancellation request. We apologize that we were unable to meet your expectations and appreciate the opportunity to assist you. Please allow a few business days for the refund to appear on your original method of payment, depending on your financial institution's processing times. If you have any questions, please don't hesitate to reach out. image.png image.png Kind Regards, Tyesha ----------------- Contract Issue Settled- Issued full refund and deleted products Updated Finance + Recurring ended + Production deleted + Refund issued

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 10

• Natalia Granado 2026-07-27 16:45
  Recurring set
• Mariana N 2026-07-27 12:31
  she cancelled
• Tyesha H 2026-07-27 12:13
  Client called in stating that she received the receipts for her refunds, but claims that the last 4 of the $50 booking deposit are incorrect I explained that because she used Apple Pay and not the physical card, the last 4 won't reflect the actual card details
• Charles C 2026-07-27 10:52
  Client called wanting to speak with the viewer to request to cancel but I told her that she was not available so I directed her to a manager (Tyesha), I told the client that Tyesha will give her a call back in 5 mins but she wanted to wait but I assured her that she will call her back.
• David M 2026-07-27 09:25
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email used to sign up with us. Please note that the files may take up to an hour to populate from the time this message is sent out.
• Lauren B 2026-07-26 13:12
  model start :)
• Alecia H 2026-07-21 17:01
  Okay thanks and yeah I've been busy see you Sunday then 4:54 PM Alecia H - 07/21/2026 17:01 - Changed confirmed from Half to Full
• Alecia H 2026-07-20 18:56
  Texted Alecia H - 07/20/2026 18:56 - Changed confirmed from No to Half
• Alecia H 2026-07-15 12:49
  Hi, I'm Evelyn Rodriguez, an 18-year-old aspiring model based in the Dallas–Fort Worth area. I stand 5'1" with black hair, brown eyes, and natural beauty marks on the left side of my nose bridge and just above the right side of my jawline. I wear a size 0 dress, an extra-small, and a size 6 shoe. I am excited to begin my journey in the modeling industry and bring confidence, professionalism, and a positive attitude to every opportunity. I am passionate about health, fitness, fashion, and collaborating with creative people who love bringing new ideas to life. I am known for being punctual, energetic, dependable, and easy to direct. While I am new to modeling, my background in cheerleading and Pilates has given me excellent body awareness, movement control, strong posture, and confidence performing in front of crowds and cameras. Outside of modeling, I work as a Lake Park Attendant for TRWD and as a Music Booking Agent and Event Director with Soliz Entertainment Company. These experiences have strengthened my communication skills, professionalism, and ability to thrive in fast-paced environments while working with a wide variety of people. Health and wellness are a huge part of my everyday life. I practice yoga every morning, work out at the gym four times a week, and enjoy hiking with my dog at local lakes and trails. I also love cooking and regularly prepare meals for people experiencing homelessness because giving back to my community is something that is very important to me. Fashion has always been one of my favorite forms of self-expression. I genuinely enjoy putting together outfits and see every day as an opportunity to showcase my personal style. I also love meeting new people, building meaningful connections, and networking wherever I go. As I begin my modeling career, I am eager to continue learning, growing, and gaining experience. I am excited to work with talented photographers, designers, brands, and creatives to produce impactful work while building lasting relationships throughout the industry.
• Alecia H 2026-07-14 15:22
  Evelyn, Work full time.