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No photos / product wrong or not delivered

Chioma Nwankwo T4040046

Their product via Not recorded Direction not recorded not confirmed as a complaint yet
$50
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Adaora Nwankwo
Chioma Nwankwo
Boston
Jodi S
—
2026-08-28
$50
$100
$50
23d ago
23d ago
Not recorded
crm-note

What has happened so far

Chioma Nwankwo complained on 2026-08-28 — 23 days ago. They signed for $50 and have paid $100. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-28 Jodi S Mom thought we were a modeling agency. Mom just had twins 3 months ago, is not ready to take on another project. Mom wanted to see how daughter did and if this is something they would consid
  2. 2026-08-28 Jodi S Save $50/Added 1 Image to purchased folder
  3. 2026-08-28 intake scan logged on the desk
  4. 2026-08-19 Cheryl S Spoke with Chioma, Adaora's mom who stated that she is very interested in getting her daughter into modeling. Mom stated that her daughter loves to be in front of the camera and take picture
No photos
…di S - 08/28/2026 22:04 Mom thought we were a modeling agency. Mom just had twins 3 months ago, is not ready to take on another project. Mom wanted to see how daughter did and if this is something they would consider in the future. Mom aware financial decsions are made day of, but she couldnt make a decision on even 6 images without dad becasue she is not working

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Jodi S 2026-08-28 22:04
    Mom thought we were a modeling agency. Mom just had twins 3 months ago, is not ready to take on another project. Mom wanted to see how daughter did and if this is something they would consider in the future. Mom aware financial decsions are made day of, but she couldnt make a decision on even 6 images without dad becasue she is not working
  • Jodi S 2026-08-28 22:02
    Save $50/Added 1 Image to purchased folder
  • Cheryl S 2026-08-19 19:02
    Spoke with Chioma, Adaora's mom who stated that she is very interested in getting her daughter into modeling. Mom stated that her daughter loves to be in front of the camera and take pictures. She has not taken any steps to get into the modeling industry and has never modeled. Mom is currently on maternity leave, she just had boy twins, for work she is a pharmacist. She will also be bringing in her 5 years old son Jidenna, she is interested in getting him into modeling also so please pre sell him. Client is aware that we are not an agency, client is aware that portfolios start at $399 and a financial decision must be made on the day of the photo Cheryl S - 08/25/2026 13:09 - Changed confirmed from No to Attempted Cheryl S - 08/26/2026 18:36 - Changed confirmed from Attempted to Full

What happens next

  1. Check portal access Customer service
  2. Check production status Production
  3. Deliver it Production must be done to close
  4. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-28

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