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Hardship / cannot pay

Andrew Beckles M4038114

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Andrew Beckles
Andrew Beckles
Studio 1
Naomi W
2026-08-28
2026-08-24
$4,000
$500
$4,000
27d ago
26d ago
Not recorded
crm-note

What has happened so far

Andrew Beckles complained on 2026-08-24 — 27 days ago. They signed for $4,000 and have paid $500, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-25 Monica E APPT CONFIRMED - still putting outfits together + understand portfolios start at $399 + asked to bring ID & CC / Debit card + reviewed advice for shoot, snacks & drinks Monica E - 08/25/2026
  2. 2026-08-24 Monica E WHY DID YOU APPLY: Did a Caribbean fashion show during college - was offered to model at that time however declined as he didn't feel comfortable OCCUPATION: part time tai chi instructor (fr
  3. 2026-08-24 intake scan logged on the desk
Hardship
…t time however declined as he didn't feel comfortable OCCUPATION: part time tai chi instructor (free T & Fri) HEIGHT: 5'11" HOBBIES: working out, goes to church on Sundays and relaxes at home, plays chess TATTOOS: yes SKIN ALLERGIES: no MEDICAL CONDITIONS: no OTHER NOTES: from NY, in Florida over 8 years - had a brain surgery as he has seizures ***Client is aware we ARE NOT an agency, package prices start at $399 and needs to make a decision on the day of the shoot. We reviewed outfits and photo shoot preparations.

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $500 taken up front, $2,500 outstanding.

never
0 of 0 · $0
0
$500
$2,500
—
Square has taken $500 2 payments, 2026-08-24 to 2026-08-28
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 2
  • Monica E 2026-08-25 15:32
    APPT CONFIRMED - still putting outfits together + understand portfolios start at $399 + asked to bring ID & CC / Debit card + reviewed advice for shoot, snacks & drinks Monica E - 08/25/2026 15:32 - Changed confirmed from No to Full
  • Monica E 2026-08-24 13:17
    WHY DID YOU APPLY: Did a Caribbean fashion show during college - was offered to model at that time however declined as he didn't feel comfortable OCCUPATION: part time tai chi instructor (free T & Fri) HEIGHT: 5'11" HOBBIES: working out, goes to church on Sundays and relaxes at home, plays chess TATTOOS: yes SKIN ALLERGIES: no MEDICAL CONDITIONS: no OTHER NOTES: from NY, in Florida over 8 years - had a brain surgery as he has seizures ***Client is aware we ARE NOT an agency, package prices start at $399 and needs to make a decision on the day of the shoot. We reviewed outfits and photo shoot preparations.

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-24

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