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Hardship / cannot pay

Princewill Onyeka C4055012

bucket not set via Not recorded Waiting on the client · 22d not confirmed as a complaint yet
$250
nobody is holding this
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What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

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Princewill Onyeka
Princewill Onyeka
Chicago
Megan B
2026-08-29
2026-08-29
$250
$50
$250
22d ago
22d ago
Not recorded
crm-note

What has happened so far

Princewill Onyeka complained on 2026-08-29 — 22 days ago. They signed for $250 and have paid $50, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. We answered last, 22 days ago. The ball is with them.

  1. 2026-08-29 Megan B Saved the No Sale to 4 images- REALLY struggling to make decision. Isnt working, FT student and has no $. I told them Id make a note - very interested in MSP.
  2. 2026-08-29 intake scan logged on the desk
  3. 2026-08-26 Edmond M He is a Ft student and also works on campus ft... he is a very smart guy and likes his studies and learning new things... spends most of his time doing readings, learning new skills, family,
Hardship
Megan B - 08/29/2026 16:10 Saved the No Sale to 4 images- REALLY struggling to make decision. Isnt working, FT student and has no $. I told them Id make a note - very interested in MSP.

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $50 taken up front, $200 outstanding.

never
0 of 0 · $0
0
$50
$200
—
Square has taken $50 1 payment, 2026-08-26 to 2026-08-26 · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 2
  • Megan B 2026-08-29 16:10
    Saved the No Sale to 4 images- REALLY struggling to make decision. Isnt working, FT student and has no $. I told them Id make a note - very interested in MSP.
  • Edmond M 2026-08-26 18:42
    He is a Ft student and also works on campus ft... he is a very smart guy and likes his studies and learning new things... spends most of his time doing readings, learning new skills, family, cooking and swimming... Guest - Wife- Wynter Green knows packages start at $399 knows decision needs to be made knows we are not an agency Edmond M - 08/26/2026 18:42 - Changed confirmed from No to Full

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-29

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