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Hardship / cannot pay · Unhappy — no specific ask

Lucinda Hosmer N4036633

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$400
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Josie Higgs
Lucinda Hosmer
Nashville
Liz G
—
2026-08-30
$400
$800
$400
21d ago
21d ago
Not recorded
crm-note

What has happened so far

Lucinda Hosmer complained on 2026-08-30 — 21 days ago. They signed for $400 and have paid $800. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-08-30 Liz G The mother is a troll. No wonder the kid is unhappy. I offered the student package for $1500 and mother simply said NO. Boyfriend was nice. I know the girl was crushed. The model is very pre
  2. 2026-08-30 Nashville Retoucher Model looks every uncomfortable and appears to not really want to do this. She smiles but looks like she is about to cry. We will photograph all four looks and see if her mood changes by the
  3. 2026-08-30 Nashville Reveption Client is extremely upset and crying in the chair, I advised her to take a minute in the bathroom and she stormed out.
  4. 2026-08-30 intake scan logged on the desk
  5. 2026-08-27 Lisa M Boyfriend name is Ro - they are very excited
  6. 2026-08-27 Lisa M Josie is an 11-year-old girl with a fun, playful personality and lots of character. As the only child at home, she keeps her mom laughing and has a natural ability to bring energy and joy to
  7. 2026-08-17 Ronnie K Client called asking to get moved to Indianapolis, IN. I kept telling her that Chicago was the closest. /// Transfered to booker
  8. 2026-08-17 Lisa M Deposit in nashville
Hardship, Unhappy
Liz G - 08/30/2026 16:26 The mother is a troll. No wonder the kid is unhappy. I offered the student package for $1500 and mother simply said NO. Boyfriend was nice. I know the girl was crushed. The model is very pretty. Mother probably jealous.

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $350 1 payment, 2026-08-30 to 2026-08-30
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 7
  • Liz G 2026-08-30 16:26
    The mother is a troll. No wonder the kid is unhappy. I offered the student package for $1500 and mother simply said NO. Boyfriend was nice. I know the girl was crushed. The model is very pretty. Mother probably jealous.
  • Nashville Retoucher 2026-08-30 14:10
    Model looks every uncomfortable and appears to not really want to do this. She smiles but looks like she is about to cry. We will photograph all four looks and see if her mood changes by the end.
  • Nashville Reveption 2026-08-30 13:48
    Client is extremely upset and crying in the chair, I advised her to take a minute in the bathroom and she stormed out.
  • Lisa M 2026-08-27 13:20
    Boyfriend name is Ro - they are very excited
  • Lisa M 2026-08-27 11:56
    Josie is an 11-year-old girl with a fun, playful personality and lots of character. As the only child at home, she keeps her mom laughing and has a natural ability to bring energy and joy to any situation. She is outgoing, outspoken, generous, and an all-around good kid who enjoys making the best of every moment. Josie loves swimming, spending time with her friends, reading, and expressing herself through hair, makeup, and fashion. She previously participated in tumbling and enjoys staying active. Josie has also shown an interest in modeling and beauty pageants and is excited about exploring opportunities that allow her personality and creativity to shine. Her mom, Lucinda, is currently on disability and does not work. Lucinda’s boyfriend drives a Coca-Cola truck and may be able to help contribute toward Josie’s portfolio. The family has recently experienced the loss of Josie’s father, who passed away a couple of months ago, and Josie has remained surrounded by family and friends who support her interests and encourage her confidence. Lisa M - 08/27/2026 11:57 - Changed confirmed from No to Full
  • Ronnie K 2026-08-17 14:01
    Client called asking to get moved to Indianapolis, IN. I kept telling her that Chicago was the closest. /// Transfered to booker
  • Lisa M 2026-08-17 11:25
    Deposit in nashville

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-30

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