← Back to the board
Asked for a reduction · We offered a reduction

Daria Dziubek M3834470

Their product via Email Waiting on US · 19d not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Daria Dziubek
Daria Dziubek
Studio 1
Kriss A
2026-03-25
2026-09-01
$4,000
$1,783
$4,000
19d ago
19d ago
Email
crm-note

What has happened so far

Daria Dziubek complained on 2026-09-01 by email — 19 days ago. They signed for $4,000 and have paid $1,898, 6 of 6 instalments. Nobody is holding it. Nobody has recorded reading it. The ball is with us — they wrote last, 19 days ago, and nobody has replied.

  1. 2026-09-01 intake scan logged on the desk
  2. 2026-05-26 Jose R CI_SETTLE= LEDGER + FINANCE + RECURRING
  3. 2026-05-26 Jose R /// Client emailed as follows: Daria Dziubek May 20, 2026, 3:33?PM (6 days ago) to me I’ll change it to the first option please. I already have months paid off though so I would like to know (in writing)
  4. 2026-05-14 Raul Palacios Client email: Daria Dziubek May 5, 2026, 12:04?PM (9 days ago) to me Hi, so I know how I took photos with you guys and what not but when I went into doing that I came in with the impression (in writing)
  5. 2026-04-03 Tyesha H Client emailed: Daria Dziubek 11:24?AM (57 minutes ago) to me Also, I just got my bill and it said it repeats indefinitely. I don’t really know what that’s supposed to mean isn’t it only sup (in writing)
  6. 2026-04-02 Tyesha H Client emailed: Daria Dziubek <[email protected]> Mar 29, 2026, 4:12?PM (4 days ago) to me Hi, it’s Daria, I was at the studio on Wednesday. I got my photos the other day and po (in writing)
  7. 2026-04-02 Neil G Client emailed Apr 1, 2026, 6:21?PM (16 hours ago) to me Hi, I just edited the website and put it into my Instagram bio. I am going to Alexa Models in Tampa tomorrow to talk, I applied a few (in writing)
  8. 2026-04-01 Neil G Scheduled 8am Emailed Client - STUDIO 1: Your website and zCards have been sent out via email from [email protected]. Please search “ m3834470 ” in your email and spam search bar. Neil (in writing)
  9. 2026-03-31 Nellie P Client interaction: New messages I just haven't received my website or z card yet. I was told 3-4 weeks. 9:48 PM Tuesday, Mar 31 You Good morning! Yes, it can take up to 3 to 4 weeks. As it
  10. 2026-03-26 Natalia Granado Recurring set

3 earlier entries — the whole thread is under Evidence below.

Wants cut, We offered, No photos
Kendrick P - 09/01/2026 14:00 Client emailed Daria Dziubek Aug 30, 2026, 12:11?PM (2 days ago) to me Hello, I was just wondering if there’s anyway that I could bring down my bill again to the other option the cheapest one I just was not aware that it was gonna be this expensive for what I was getting and it’s just not looking too worth it to me and I know I still have some to pay off so I would like to do the lowest option even if that’s getting rid of my link or whatever -------------------------- I emailed Inquiries Studio 2:00?PM (0 minutes ago) to Daria Hello Daria, Thank you for reaching …

Evidence gathered 2026-09-19

How they pay
2026-09-03 $114
6 of 6 · $1,098
0
$800
$1,602
Square has taken $1,898 8 payments, 2026-03-19 to 2026-08-03 · 2 scheduled, not charged
Agrees with the CRM.
Each mark is one instalment, oldest first — filled paid, red missed, hollow still to come.
Correspondence with the client 6 — emails and anything quoted back, in full
  • Jose R 2026-05-26 10:50
    /// Client emailed as follows: Daria Dziubek May 20, 2026, 3:33?PM (6 days ago) to me I’ll change it to the first option please. I already have months paid off though so I would like to know how many I have left and how much money each month with the reduced amount. --- Jose emailed as follows: Inquiries Studio Attachments 10:28?AM (21 minutes ago) to Daria Hello Daria: I hope you had a great weekend. We have updated your account. Please refer to the statement below to see that you’re at a $2060.00 balance and keep it for your records. Keep in mind your monthly installments are scheduled for the 3rd for the amount of $114.44. Kind Regards, Jose
  • Raul Palacios 2026-05-14 16:21
    Client email: Daria Dziubek May 5, 2026, 12:04?PM (9 days ago) to me Hi, so I know how I took photos with you guys and what not but when I went into doing that I came in with the impression of that it was gonna be $400 and not 4000. I really feel like I didn’t get much out of it, but the photos and a website because before my cards came in I already had made some which I honestly preferred better. I’m just not really sure what to do in this circumstance because I am a part-time student I work only occasionally and I didn’t go in knowing that kind of sum of money. *************************** I emailed: Inquiries Studio 4:21?PM (0 minutes ago) to daria.sophia.dziubek Hello Daria, Thank you for your email. Please note that you entered into a legally binding finance agreement with the studio, which includes clear terms and conditions regarding our no-cancellation policy. The studio has already incurred all costs associated with your $4,000 order. To summarize: The images and model guide were sent to you on 3/26/26. The website and z-card were delivered on 4/1/26. However, Management is willing to offer a couple of options to assist you with your payments. This will allow you to keep your materials while fulfilling your contractual obligations. Option 1: Receive your full package at a reduced price. Original Order: $4,000 Management Discount: $500 Payment Applied: $1,440 New Balance: $2,060 Monthly Payments: $114.44 for 18 months Option 2: Reduced package including digital images, a digital z-card, and model guide. This option excludes the website and mentorship meeting. Original Order: $4,000 Reduction Amount: $1,000 Payment Applied: $1,440 New Balance: $1,560 Monthly Payments: $86.67 for 18 months If you would like to accept one of these offers, please respond directly to this email and confirm which option you would like to move forward with. Once confirmed, I will update your account accordingly. Thank you. Kind Regards, Raul.
  • Tyesha H 2026-04-03 12:34
    Client emailed: Daria Dziubek 11:24?AM (57 minutes ago) to me Also, I just got my bill and it said it repeats indefinitely. I don’t really know what that’s supposed to mean isn’t it only supposed to repeat for a couple of months… I am a little lost and confused here.? ------------------- I emailed: Inquiries Studio 12:33?PM (0 minutes ago) to Daria Hi Daria, Thanks for reaching out—I completely understand how that wording can be confusing! Although your billing statement may say that payments repeat “indefinitely,” your plan is actually set up for 10 total payments. The “indefinite” label is simply in place as a safeguard in case a payment is ever missed, allowing the system to continue billing until all scheduled payments are complete. Once all 10 payments are made, the billing will stop—you don't need to do anything else. Please feel free to reach out if you have any other questions or need further clarification. We'll be happy to help! Kind Regards, Tyesha
  • Tyesha H 2026-04-02 11:44
    Client emailed: Daria Dziubek <[email protected]> Mar 29, 2026, 4:12?PM (4 days ago) to me Hi, it’s Daria, I was at the studio on Wednesday. I got my photos the other day and posted them along with tagging brands. I saved the file from we transfer to my files on my iPhone, I know that it said something about them disappearing after a week so if they are saved to my phone files that’s okay correct? I was reaching out because I wanted to know what I am getting with the package I bought from you guys, I remember most of it but not all and I was also wanting to know what my next steps are. Thank you! ---------------- I emailed: Inquiries Studio Attachments 11:44?AM (0 minutes ago) to Daria Hello Daria, Thank you for your email. Yes—if you’ve saved the WeTransfer file to your iPhone Files app, you’re all set and won’t need to worry about the expiration. ???? What’s Included in Your Model Start Package 1. Selection of Images You’ll receive 22–30+ professionally edited images from your photoshoot, carefully selected to showcase your strongest looks. 2. Model Guide A step-by-step guide designed to support your modeling journey month by month. It includes valuable resources, casting platforms, and industry insights to help you stay on track. 3. Digital ZCard (Comp Card) A professionally designed comp card featuring 5 images along with your model stats. Think of this as your modeling business card—essential for castings and networking, and easy to update as your portfolio grows. 4. Personal Website (12-Month Hosting Included) Your custom modeling website includes: 14 professional images Your model stats Simple update options Secure hosting on our server After the first year, there is a $50 annual renewal fee (domain hosting only). 5. Mentorship Videos A series of short tutorials covering: Updating your website Writing blog posts Changing measurements Accessing contracts and model guides You can revisit these anytime. ? Next Steps for Success 1. Review the Model Guide If you haven’t already, please read the guide thoroughly. It covers: Getting started in the industry Applying to castings How agencies operate Common mistakes and red flags For quick reference: Recommended casting platforms: Page 32 Recommended agencies: Page 42 These sections will be especially useful when you begin submitting. ???? Accessing Your Mentorship Videos Once your website is live: Click the “Mentoring” tab in your website menu Use the dropdown to browse all available tutorials Topics include: Managing and updating your website Applying to casting sites and agencies Understanding pricing, contracts, and red flags A full walkthrough of the Model Guide ???? After Reviewing Everything Begin applying to casting platforms (page 32) and agencies (page 42) Create your resume and cover letter using the provided templates Feel free to email them to us for feedback before submitting If you receive a contract or have any questions about an opportunity, please reach out to us at: ???? [email protected] We’re here to support you every step of the way. Success in this industry comes down to consistency and initiative—applying regularly, following up, and staying proactive will make all the difference. We look forward to seeing your progress and are excited to support you along the way. Kind Regards, Tyesha
  • Neil G 2026-04-02 10:52
    Client emailed Apr 1, 2026, 6:21?PM (16 hours ago) to me Hi, I just edited the website and put it into my Instagram bio. I am going to Alexa Models in Tampa tomorrow to talk, I applied a few days ago and they emailed me to come in tomorrow. I’m going to take a look at all of the videos and everything provided and send my questions as I go. Thank you Response email Hi Daria This is fantastic news. To ensure you contact the correct department I have included the email you need to reach out to with your questions. Good luck with everything! Please email - [email protected] Warm regards Neil NG
  • Neil G 2026-04-01 02:53
    Scheduled 8am Emailed Client - STUDIO 1:  Your website and zCards have been sent out via email from [email protected]. Please search “ m3834470 ” in your email and spam search bar. Neil G
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 6
  • Jose R 2026-05-26 10:56
    CI_SETTLE= LEDGER + FINANCE + RECURRING
  • Nellie P 2026-03-31 10:06
    Client interaction: New messages I just haven't received my website or z card yet. I was told 3-4 weeks. 9:48 PM Tuesday, Mar 31 You Good morning! Yes, it can take up to 3 to 4 weeks. As it has only been 6 days since your photoshoot, your materials are still being worked on! 10:06 AM
  • Natalia Granado 2026-03-26 11:50
    Recurring set
  • Neil G 2026-03-26 06:48
    WeTransfer : STUDIO 1:Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email. NG
  • Kriss A 2026-03-25 13:18
    great job David !!!! thank you . she maybe upgrade soon .
  • David P 2026-03-19 16:42
    Has always thought about being a model. It's what she really wants to do and is curious if she can. Her friend is a model and does runway. Goes to FAU in Boca majoring in business administration. Get 75% paid from bright future academics. Loves to travel, has been all over Europe. Parents from Poland, then they went to NY and now live in Sarasota. Loves arts and crafts and paints and does crochet. She was always in and has things in art classes. Client is aware pkgs start at $399 and to be prepared to make a financial decision the day of the shoot. David P - 03/23/2026 11:17 - Changed confirmed from No to Half

What happens next

  1. Check portal access Customer service
  2. Check production status Production
  3. Deliver it Production must be done to close
  4. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-01

Pick your name at the top of the page to work this case.