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Wants out of the contract · No photos / product wrong or not delivered

Ismail Kande P3845385

Out of the contract via Not recorded Direction not recorded not confirmed as a complaint yet
$3,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Ismail Kande
Ismail Kande
Maps A
Alex V
2026-04-24
2026-09-01
$3,000
$350
$3,000
19d ago
19d ago
Not recorded
crm-note

What has happened so far

Ismail Kande complained on 2026-09-01 — 19 days ago. They signed for $3,000 and have paid $350, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-01 intake scan logged on the desk
  2. 2026-06-04 Emily L texted $ is tight but now lm on vm
  3. 2026-04-30 Emmanuel R MAPS Studio: Your website and zCards have been sent out via email from [email protected]. Please search “P3845385” in your email and spam search bar. (in writing)
  4. 2026-04-27 Steph A Next steps Stephani <[email protected]> 2:54?PM (0 minutes ago) to Ismail Hello, It was a pleasure speaking with you. I’m glad we had the opportunity to discuss your goals and th (in writing)
  5. 2026-04-27 Steph A client is very upset about being told to come to a free shoot and having to pay 3k for stuff he doesnt want. i explained to client how he recieved materials, he said he hasnt received anythi
  6. 2026-04-27 Emmanuel R MAPS Studio: Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email.
  7. 2026-04-27 Natalia Granado Recurring set
  8. 2026-04-21 Rob A no answer Rob A - 04/21/2026 09:20 - Changed confirmed from No to Half
  9. 2026-04-07 Rob A client replied to good luck text 'can't wait' (in writing)
  10. 2026-04-03 Rob A loves soccer Barcelona fan loves the gym likes to take little sisters out super hard to pin down a date hence booked so far away in the army goes to the gym 5 - 6 times a week client underst
Cancel contract, No photos
Emily L - 09/01/2026 13:00 Doesn't want to continue Felt scammed- Because he doesn't know what to do next. in the car Hard to hear Said hes letting it go Hes getting deployed Advised him it would go to 3rd party collections if he doesnt pay or at least speak to customer service regarding his concerns

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $350 taken up front, $2,650 outstanding.

never
0 of 0 · $0
0
$350
$2,650
Square has taken $350 2 payments, 2026-04-03 to 2026-04-24 · 4 failed · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 3 — emails and anything quoted back, in full
  • Emmanuel R 2026-04-30 16:19
    MAPS Studio: Your website and zCards have been sent out via email from [email protected]. Please search “P3845385” in your email and spam search bar.
  • Steph A 2026-04-27 14:54
    Next steps Stephani <[email protected]> 2:54?PM (0 minutes ago) to Ismail Hello, It was a pleasure speaking with you. I’m glad we had the opportunity to discuss your goals and the next steps in getting started. There are many resources in your talent guide that you can apply to. Here is a little information on how models get work! NEXT STEPS Navigate to your Talent Guide and select a casting platform to begin applying. You may choose from both free and paid options depending on your preference. Casting websites can be found in your talent guide 32. I will list a few below as well. Independent Modeling Independent modeling/acting means working as a freelancer, finding your own jobs, and keeping 100% of your earnings. Independent models and actors typically find work in the beginning by being proactive, consistent, and treating their craft like a business. They submit themselves to casting calls on reputable platforms, and build relationships within the creative community through networking and collaborations. Some of the reputable casting websites do charge a subscription fee, the reason why is you are an independent model who needs a platform to promote your business, they provide you a page on their website to do so. Here’s how Independent models/ actors find work- Casting Websites Many freelance and independent modeling opportunities are found through casting websites. Please note that casting websites are not agencies, but rather platforms that list available jobs. Recommended casting websites include: https://www.castingnetworks.com/ https://castingfrontier.com/ https://www.buildcasting.com/ https://www.backstage.com/ https://www.mandy.com/ https://nowcastingkids.com/ https://kidscasting.com/ https://actorsaccess.com/register/benefits.cfm https://www.bostoncasting.com/ (Boston) https://www.centralcasting.com/ga/ (NY / GA / LA / CA – Free) https://www.gwcnyc.com/ (NY / NJ / CT – Free) https://www.4starcasting.com/ (Chicago / TX / GA / MD / CA – Free) https://mycastingfile.com/ (Texas) https://gov.texas.gov/film/page/filming_extras (Texas) https://hyltoncasting.com/ (Atlanta- Free) (Model Search Tips) When searching for opportunities online, use specific keywords to narrow your results. Be sure to search within the three major cities closest to you and include the type of modeling you are seeking. Examples: Open casting calls for male/female models for catalogs in [City 1, City 2, City 3] Open auditions for male/female models for fashion shows in [City 1, City 2, City 3] You can also find opportunities on Eventbrite, Google, Facebook, and Instagram. Agency Representation Models signed with agencies are represented by agents who help secure work on their behalf. Agency representation typically involves a commission split between the model and the agency. (Tips for applying to Agencies) Most agencies accept submissions directly through their websites. Look for links such as “Get Discovered,” “Apply,” or “Become a Model.” Carefully review each agency’s submission guidelines before applying to ensure you have all required materials prepared. The application process generally takes 5–10 minutes. Be sure to: Track where and when you apply Apply with your digitals (from your webready folder) Follow up 2–3 weeks after submitting by sending the agency an email Research agencies thoroughly before sharing personal information These steps represent the foundation of your modeling journey. Please feel free to reach out if you have any questions or concerns. I look forward to speaking with you. You can reach me at 954-866-3031 or [email protected]. Please note that our office operates Monday through Friday, 9:00 AM – 5:00 PM EST. ------------ Cover letter and resume Stephani <[email protected]> Attachments 2:54?PM (0 minutes ago) to Ismail Hello, It was a pleasure speaking with you. I’m glad we had the opportunity to discuss your goals and the next steps in getting started. Having a professional resume and cover letter is essential for any model who wants to be taken seriously in the industry. A modeling resume highlights your experience, skills, measurements, training, and past bookings in a clear and organized way, making it easy for agencies and clients to quickly evaluate your background. Just like it’s important to have a professional resume and cover letter when submitting for castings in this industry. Whether or not you apply with it or not, you will need it for the audition or interview. Your resume highlights your experience, skills, and any relevant training, helping casting directors quickly understand your background. Your cover letter allows you to introduce yourself, show your personality, and explain why you’re a great fit for a specific opportunity. Together, these materials help you stand out, present yourself professionally, and increase your chances of being noticed and selected for roles. Here are the instructions so you can get started! Cover Letter: Your cover letter is a brief introduction. It should only be one paragraph. In your paragraph you're going to state why you would want to work with that company or why you would like to model. Moving forward into the paragraph you would state your talent, skills, or anything interesting about yourself. Make sure to thank the reader for taking the time to review your resume. Resume: A modeling resume is a one-page document that highlights your modeling experience, physical stats, and relevant skills so agencies and casting directors can quickly see if you’re a good fit for a job. (Tips on creating your resume and cover letter): Visit Canva.com you can join Canva for free and choose a template that fits your style and presentation needs. If you need guidance, you can follow a beginner’s guide here: https://www.canva.com/learn/how-to-canva-beginners-guide. I attached examples below for you to have a visual idea of what yours could look like. Feel free to view them and don’t be afraid to be creative! Good luck! These steps represent the foundation of your modeling journey. Please feel free to reach out if you have any questions or concerns. I look forward to speaking with you. You can reach me at 954-866-3031 or [email protected] Please note that our office operates Monday through Friday, 9:00 AM – 5:00 PM EST. 2 Attachments • Scanned by Gmail
  • Rob A 2026-04-07 14:23
    client replied to good luck text 'can't wait'
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 6
  • Emily L 2026-06-04 16:32
    texted $ is tight but now lm on vm
  • Steph A 2026-04-27 14:11
    client is very upset about being told to come to a free shoot and having to pay 3k for stuff he doesnt want. i explained to client how he recieved materials, he said he hasnt received anything to which i reminded client he recieved his images and talent guide today and he will receive his website and zcard in a few weeks. asked client about payment and he said he will see how this goes before he pays . Gave sticky to maddy to see what to do next
  • Emmanuel R 2026-04-27 11:16
    MAPS Studio: Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email.
  • Natalia Granado 2026-04-27 10:40
    Recurring set
  • Rob A 2026-04-21 14:20
    no answer Rob A - 04/21/2026 09:20 - Changed confirmed from No to Half
  • Rob A 2026-04-03 20:47
    loves soccer Barcelona fan loves the gym likes to take little sisters out super hard to pin down a date hence booked so far away in the army goes to the gym 5 - 6 times a week client understands outfits understands packages from $399 nice bloke good luck text scheduled

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-01

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