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Unhappy — no specific ask

Dawn Diaz F4038009

bucket not set via Not recorded Direction not recorded not confirmed as a complaint yet
$50
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Jasmine Diaz
Dawn Diaz
Orlando
Kriss A
—
2026-08-31
$50
$100
$50
20d ago
19d ago
Not recorded
crm-note

What has happened so far

Dawn Diaz complained on 2026-08-31 — 20 days ago. They signed for $50 and have paid $100. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-01 David M Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email us
  2. 2026-08-31 Kriss A they really want to upgrade but her grand mother is going to get pay tomorrow . i told her that i will call her tomorrow afternoon to be able to get the start package giving min of $400
  3. 2026-08-31 Summer A I will speak to booker about hair -
  4. 2026-08-31 Carlos R She keeps telling jasmine to not smile with teeth and makes her look and feel uncomfortable-
  5. 2026-08-31 Carlos R Client mom was complaining about the hair on 1st an 2nd look, because she was told her hair was going to get DONE- I said we do some styling- She looked mad that she drove from Tampa for thi
  6. 2026-08-31 Orlando Reception Late 20 minutes-
  7. 2026-08-31 Brianna K Called and said its pouring, will be 15mins late.. will call (954) 369-2072 because thats the number on the website for Orlando studio. Brianna K - 08/31/2026 15:46 - Changed confirmed from
  8. 2026-08-31 intake scan logged on the desk
  9. 2026-08-17 Brianna K Height - 4'10, never modeled in the past, never taken any steps in the past for modeling industry. Choose this picture bc best picture they took.. Applied bc she wants to be on tv and a mode
Unhappy
Carlos R - 08/31/2026 16:52 Client mom was complaining about the hair on 1st an 2nd look, because she was told her hair was going to get DONE- I said we do some styling- She looked mad that she drove from Tampa for this, and said it was misleading-

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 8
  • David M 2026-09-01 10:10
    Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email used to sign up with us. Use the "Forgot Password" option if you do not know your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
  • Kriss A 2026-08-31 18:44
    they really want to upgrade but her grand mother is going to get pay tomorrow . i told her that i will call her tomorrow afternoon to be able to get the start package giving min of $400
  • Summer A 2026-08-31 17:34
    I will speak to booker about hair -
  • Carlos R 2026-08-31 17:09
    She keeps telling jasmine to not smile with teeth and makes her look and feel uncomfortable-
  • Carlos R 2026-08-31 16:52
    Client mom was complaining about the hair on 1st an 2nd look, because she was told her hair was going to get DONE- I said we do some styling- She looked mad that she drove from Tampa for this, and said it was misleading-
  • Orlando Reception 2026-08-31 16:21
    Late 20 minutes-
  • Brianna K 2026-08-31 15:46
    Called and said its pouring, will be 15mins late.. will call (954) 369-2072 because thats the number on the website for Orlando studio. Brianna K - 08/31/2026 15:46 - Changed confirmed from Attempted to Full
  • Brianna K 2026-08-17 15:16
    Height - 4'10, never modeled in the past, never taken any steps in the past for modeling industry. Choose this picture bc best picture they took.. Applied bc she wants to be on tv and a model.. Hobbies - gymnastics, soccer, dance, outside, roblox. Mom - payment plan for portfolio. Driving to the studio, might bring daughter (22) or friend. does know we're not an agency and does know portfolios start at $399. Brianna K - 08/20/2026 11:23 - Changed confirmed from No to Full Summer A - 08/20/2026 16:29 - Changed confirmed from Full to No Brianna K - 08/28/2026 12:09 - Changed confirmed from No to Attempted

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-08-31

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