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Asked for a reduction · We offered a reduction

Erika-Kadire Delogerova H2509904

Money off via Email Waiting on US · 16d not confirmed as a complaint yet
$3,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Erika-Kadire Bielozorova
Erika-Kadire Delogerova
Houston
Dawn B
2025-04-11
2026-09-04
$3,000
$1,410
$3,000
16d ago
16d ago
Email
crm-note

What has happened so far

Erika-Kadire Delogerova complained on 2026-09-04 by email — 16 days ago. They signed for $3,000 and have paid $1,410, 4 of 4 instalments. Nobody is holding it. Nobody has recorded reading it. The ball is with us — they wrote last, 16 days ago, and nobody has replied.

  1. 2026-09-04 intake scan logged on the desk
  2. 2025-12-09 Maddy B Payment issues GRECIA Erika-Kadire Bielozorova 9:00?AM (57 minutes ago) to STUDIO Good morning, I’m sorry, but I’m not be able to make a payment due to financial difficulties, is it possible
  3. 2025-10-07 Caet W client emailed: Thank you for your response and for offering to reduce the monthly payment. I really appreciate your help! (in writing)
  4. 2025-10-03 Caet W client emailed: I am sorry, I won’t be able to make the payment for this month. Would it be possible to freeze my account for 4–5 months until I am able to pay again? At the moment, I simply (in writing)
  5. 2025-10-02 Miguel D payment issue-request to pause the account STUDIO 1 Erika-Kadire Bielozorova Sep 30, 2025, 9:55?AM (2 days ago) to STUDIO Good morning, I am sorry, I won’t be able to make the payment for th
  6. 2025-09-03 Caet W client emailed: Thank you so much for your understanding. (in writing)
  7. 2025-09-02 Tyesha H Client emailed: Erika-Kadire Bielozorova Aug 29, 2025, 8:51?PM (4 days ago) to STUDIO Hi, I am sorry for the delay, I recently started my new job, and have not received today my first payche (in writing)
  8. 2025-09-02 Caet W client emailed: Also, is it possible to move my payment day to the 29 of the month? responded: Thank you for your email. We have moved your billing to the end of the month moving forward. (in writing)
  9. 2025-08-29 Tyesha H Client emailed: Erika-Kadire Bielozorova 12:21?AM (8 hours ago) to STUDIO Hi,I’ll be able to pay tomorrow, I make a payment each month. ------------------ Erika-Kadire Bielozorova 12:23?AM ( (in writing)
  10. 2025-08-27 Zachary L Sent 60 day

25 earlier entries — the whole thread is under Evidence below.

Wants cut, We offered, Hardship
Charles C - 09/04/2026 14:42 Emailed client: Hi Erika, We show no payment has been submitted toward your portfolio package order in over 120 days. Your account is currently delinquent. Please contact our Finance Department at your earliest convenience to speak with a representative who can assist you with alleviation options to avoid your account being referred for collection for the full owed balance.

Evidence gathered 2026-09-19

How they pay
2025-09-02 $265
4 of 4 · $1,060
0
$350
$1,590
Square has taken $1,410 6 payments, 2025-04-08 to 2025-07-27 · 11 failed · 1 scheduled, not charged
Agrees with the CRM.
Each mark is one instalment, oldest first — filled paid, red missed, hollow still to come.
Correspondence with the client 19 — emails and anything quoted back, in full
  • Caet W 2025-10-07 09:06
    client emailed: Thank you for your response and for offering to reduce the monthly payment. I really appreciate your help!
  • Caet W 2025-10-03 08:05
    client emailed: I am sorry, I won’t be able to make the payment for this month. Would it be possible to freeze my account for 4–5 months until I am able to pay again? At the moment, I simply cannot make the payment. Also, could you please let me know what my current balance is? responded: Thank you for your email. Unfortunately we're not able to defer payments for up to 5 months as this would put your account into delinquency. However, at this time, we can reduce your monthly payment down to $132.50 and set this to commence in November to give you the time needed. We do hope this helps. You have a current balance of $1,590.
  • Caet W 2025-09-03 08:49
    client emailed: Thank you so much for your understanding.
  • Tyesha H 2025-09-02 11:16
    Client emailed: Erika-Kadire Bielozorova Aug 29, 2025, 8:51?PM (4 days ago) to STUDIO Hi, I am sorry for the delay, I recently started my new job, and have not received today my first paycheck by mail yet, as supposed to, so if I receive tomorrow by mail I'll pay if not I will pay on Tuesday since Monday is Labor Day. Thank you. ------------------ FWD to Finance
  • Caet W 2025-09-02 08:20
    client emailed: Also, is it possible to move my payment day to the 29 of the month? responded: Thank you for your email. We have moved your billing to the end of the month moving forward.
  • Tyesha H 2025-08-29 09:01
    Client emailed: Erika-Kadire Bielozorova 12:21?AM (8 hours ago) to STUDIO Hi,I’ll be able to pay tomorrow, I make a payment each month. ------------------ Erika-Kadire Bielozorova 12:23?AM (8 hours ago) to STUDIO Also, is it possible to move my payment day to the 29 of the month? --------------- FWD to Finance
  • Irving S 2025-06-24 18:20
    Erika-Kadire Bielozorova Jun 23, 2025, 8:12?PM (22 hours ago) to Inquiries Hi Irving, I hope you`re doing well. I recently changed my phone number and I need to update it on my resume and cover letter.I would really appreciate it if you could help me make those changes when you get a chance.Here is my new phone number:(346)-599-5286. Best Regards, Erika-Kadire Bieloziorova From To Sure, no problem. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST. Erika K. Bielozorova Cpver Letter & Resume Revised A..pdf (690K)
  • Irving S 2025-06-13 11:39
    Erika-Kadire Bielozorova Thu, Jun 12, 9:59?PM (13 hours ago) to Inquiries Hi Irving, Thank you so much, the resume and cover letter looks great, I really appreciate your help.Just a small thing:I recently moved, so I need to update my address. The new address is 5402 Renwick Dr, Houston,TX,77081.Also, when I send a cover letter to a specific agency, should I change the greeting to include their names, or is it okay to keep "Dear Sir or Madam"?And if I need to change something in the future,like my adress, is there a way I can edit the file myself, or should I reach out to you for updates? Best Regards, Erika-Kadire Bieloziorova. Inquiries Studios1 <[email protected]> Attachments 10:06?AM (1 hour ago) to Erika-Kadire Hi Erika, I have revised the cover letter & resume for you and attached it in this email. I would leave the way it's addressed as is, that won't be a problem. When you send the cover letter to the agencies usually it gets uploaded on the applications. I can always make changes for you. I am so glad you liked them. Now go and apply.......... Good Luck!!!!!!!!!!!???? Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST. One attachment • Scanned by Gmail
  • Irving S 2025-06-11 12:30
    Hi Erika-Kadire, I have gone over the cover letter and made some changes to them both. Let me know what you think, I have attached them at the bottom of this email. If you approve you are all set to apply to the agencies, as well as a profile on a casting website. Good Luck. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST.
  • Irving S 2025-06-04 11:27
    Erika-Kadire Bielozorova Tue, Jun 3, 5:57?PM (17 hours ago) to Inquiries Thank you so much. I looked them over, and they look very good. From To Fantastic....... You're all set to put together your cover letter & resume. Good Luck. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST.
  • Irving S 2025-06-03 13:24
    AGENCY REPRESENTATION: Models who sign with an agency are represented by that agency that will help the model find work through an agent. There will be a split commission structure between the model and the agency. RECOMMENDED AGENCIES Exxcel Models Dallas https://www.exxcelmodel.com/ The Campbell Agency Dallas https://www.thecampbellagency.com/ Entourage Model & Talent Houston/ Austin https://www.entourageagency.com/ These modeling agencies were hand picked for you: Make sure to follow up on your application by emailing the agencies 2 to 3 weeks after you have applied. Attach your cover letter and resume to the follow up email. There are additional modeling agency website links in the back of the Model Talent Guide that was downloaded with your pictures. Take a look at the websites. You can find out alot about an agency from the "about us" section and by looking at the model gallery. If any of the models resemble you, your look, your measurements, fill out the submission form and apply to those as well! Tips for Applying to the agencies: Most agencies have their submission forms (applications) on their websites, search in the menu for links that say ‘Get Discovered’, ‘Apply’, ‘Become a Model’, etc. Make sure to read their instructions beforehand so you can have all the information they require plus the materials they want before you start applying. It shouldn't take you more than 5-10 minutes. Make sure to keep track of your applications. Make sure to always research the agency or client before applying and double check information before sharing your personal information with anyone. Applying correctly with the most natural photos can make the difference. Professional model scouts are looking for something different than you might expect. They don't want to see you in your fanciest outfit with lots of makeup on. They are looking for you at your most natural. Have a clean face with light or no makeup. (look one from your photoshoot) Pull your hair back or make sure your whole face is exposed and you are looking directly at the camera. Wear a form fitting outfit. They need to see the shape of your body. Look #1 from your photoshoot is a clean "blank canvas" standard look to apply with. Always submit a headshot, full length shot and a third image if required. Read the requirements and submit only what is asked for. If they ask for 3 images, submit a headshot, full length shot and a third image waist up or view from the side. Use your “web ready” images We suggest sending an email with the cover letter and resume attached, 2 to 3 weeks after submitting. Following up is a professional way to showcase your different looks to the agency. This strategy is sure to impress, proves you are serious about modeling and shows a level of professionalism that will set you apart from everyone else. Important! Follow every agency applied to on Instagram (tips for creating a successful model Instagram will follow the conference call) These are the stepping stones to start your journey into modeling and on the call we will be discussing so many more important aspects of the modeling industry to further guide you. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST. Hi Erika, Here are the paragraphs for your Cover Letter & Resume. You can make any changes that you see fit. I hope you like them, let me know. 1. Cover Letter. As an eager young woman stepping into the modeling industry, I am excited to bring my passion, determination, and unique presence to every opportunity. I am committed to learning, growing, and embracing the challenges that come with this dynamic field. With a strong sense of self and a genuine love for fashion, art, and expression, I am ready to collaborate, adapt, and shine in front of the camera and beyond. This is not just a career path for me—it's a journey I'm wholeheartedly ready to embark on. 2. Resume. (BIO) As a young woman, I want to model because it gives me a powerful platform to express myself, build confidence, and inspire others to embrace their individuality. Modeling allows me to merge creativity with professionalism while representing diversity, strength, and self-worth. I’m drawn to the art of storytelling through fashion and imagery, and I see modeling as a way to grow personally and professionally, challenge myself, and connect with others who are passionate about beauty, culture, and self-expression. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST. CC - went well Erika was quiet and reserved and very attentive, she will be a slow learner but she is prepared to start. - IS
  • David M 2025-05-01 10:00
    CLIENT: Good morning, I'd like to ask about a modeling portfolio, is it fully ready to be sent out, and how exactly I should go about submitting it to recruiters or agencies?Can someone walk me through the process? Also, where can I get the list of recruiters or agencies that I can contact? Thank you. PROD: FED TO INQ: H2509904 Hello team. Can some answer this client's questions when they have time? Thank you.
  • David M 2025-04-23 10:41
    CLIENT: Erika-Kadire Bielozorova Tue, Apr 22, 11:36?PM (11 hours ago) to me Thank you! PROD: Production Studio 10:41?AM (0 minutes ago) to Erika-Kadire You're very welcome.
  • David M 2025-04-22 11:03
    CLIENT: Erika-Kadire Bielozorova Attachments Apr 21, 2025, 1:06?PM (21 hours ago) to me Good afternoon, I wanted to follow up regarding the recent shoot. I had spoken with a photographer about some concerns I had regarding the dress I wore, specifically the wrinkles. I was assured that the wrinkles would be removed during editing. However, I noticed that some wrinkles are still visible. I`ve attached the screenshots to highlight the specific areas I would like to smooth out in both the portfolio and the final edited images. Also, I also noticed that some temporary tattoos are still visible in 2 images,I would like to be removed in the final version. I`ve attached screenshots for reference. Thank you in advance for your attention to these details. 8 Attachments • Scanned by Gmail PROD: Production Studio 11:02?AM (0 minutes ago) to Erika-Kadire Hello Erika-Kadire, Thank you for your email. We will review your requests and reach back out to you in due course.
  • David M 2025-04-22 09:51
    CLIENT: Good afternoon, I wanted to follow up regarding the recent shoot. I had spoken with a photographer about some concerns I had regarding the dress I wore, specifically the wrinkles. I was assured that the wrinkles would be removed during editing. However, I noticed that some wrinkles are still visible. I`ve attached the screenshots to highlight the specific areas I would like to smooth out in both the portfolio and the final edited images. Also, I also noticed that some temporary tattoos are still visible in 2 images,I would like to be removed in the final version. I`ve attached screenshots for reference. Thank you in advance for your attention to these details. PROD: Reviewing IMGS
  • David M 2025-04-21 10:14
    CLIENT: Erika-Kadire Bielozorova Fri, Apr 18, 9:38?PM (3 days ago) to me Thank you.
  • David M 2025-04-17 10:14
    CLIENT: Erika-Kadire Bielozorova Wed, Apr 16, 6:44?PM (15 hours ago) to me Good afternoon, I wanted to let you know there is a mistake in my last name. My last name is Bieloziorova, not Delegorova. Could you please correct it. Thank you. Erika-Kadire Bielozorova Wed, Apr 16, 6:49?PM (15 hours ago) to me Good afternoon, I`d appreciate if you could update Erika-Kadire Bieloziorova on my z card as well. Is currently says Delegerova, should be Bieloziorova. Thank you. PROD: Production Studio 10:12?AM (0 minutes ago) to Erika-Kadire Hello Erika-Kadire, Thank you for your email. We've gone ahead and updated your ZCard name. There may have been an error in our system and as a result we do not have your measurements on file. If possible, you could use a measuring tape to get your height, waist, hips, and chest? We'd be happy to update your materials for you. You can email us directly via this thread with your updated information.
  • David M 2025-04-15 15:55
    Website + zCard Studio-1: Your website and zCards have been sent out via email from [email protected]. Please search H2509904 in your email search bar. https://erika-kadire.modelingfolio.com/
  • Grecia Martinez 2025-04-14 09:54
    Re: Sales Form GRECIA Erika-Kadire Bielozorova <[email protected]> Sat, Apr 12, 11:46?AM (2 days ago) to STUDIO Good morning, There's a mistake in my last name, my last name is Bielozorova. Thank you. ------------------------ changed name
Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 15
  • Maddy B 2025-12-09 09:59
    Payment issues GRECIA Erika-Kadire Bielozorova 9:00?AM (57 minutes ago) to STUDIO Good morning, I’m sorry, but I’m not be able to make a payment due to financial difficulties, is it possible to postpone the payment for 3 month? Thank you for understanding.Have a wonderful day! fwd to Nick - mb Hi Nick can you try to arrange a small payment to keep her in good standing please :) ty Maddy
  • Miguel D 2025-10-02 09:42
    payment issue-request to pause the account STUDIO 1 Erika-Kadire Bielozorova Sep 30, 2025, 9:55?AM (2 days ago) to STUDIO Good morning, I am sorry, I won’t be able to make the payment for this month. Would it be possible to freeze my account for 4–5 months until I am able to pay again? At the moment, I simply cannot make the payment. Also, could you please let me know what my current balance is? ---------------------------------------------- Inquiries Studios1 9:42?AM (0 minutes ago) to Studio1 Client request to postpone payments H2509904 Kind Regards, Miguel
  • Zachary L 2025-08-27 15:08
    Sent 60 day
  • Veronica H 2025-05-27 16:24
    client called because she wanted to know what the mentor will do, went over the process with her
  • Zachary L 2025-05-27 13:55
    TXT + EM re: first declined pmt
  • Miguel D 2025-05-01 10:53
    Inquiries Studios1 10:53?AM (0 minutes ago) to erika.kadire Hello Erika-Kadire, Thanks for the email. Our records indicate that you have received all of the materials included in your agreement. We sent you your images and model guide on 04/14/2025, and then we sent the website and zcard on 04/15/2025. We have provided you with everything that is included in your package. You can refer to the talent guide for resources on page 19 of the document. Once you have reviewed the talent guide, you can login to your website and begin to review the mentorship videos. Please follow those steps on how to begin and build a resume. The next step is to apply and send your images and resume to agencies and castings. Once you have completed those tasks, if you still need additional resources or guidance, please reach back out to us. 2025Texas_Talent_Guide.pdf The next step for you in your package is for you to schedule a conference call with one of our mentors. You can use the links below to schedule your call on the calendar: Irving: https://calendly.com/guidancespecialist-studio-1/mentorship-conference-call Danielle: https://calendly.com/strategyspecialist-studio-1/mentorship-conference-call Stephani: https://calendly.com/successspecialist-studio-1/mentorship-conference-call Please choose one date and time from the links listed above and await your confirmation, please do not choose more than one appointment. They will walk you through the process and show you how to utilize the materials we have sent you. They can also provide you with additional resources to help guide you to the right opportunities. Kind Regards, Miguel
  • David M 2025-04-22 16:46
    PROD: Production Studio Attachments 4:45?PM (0 minutes ago) to Erika-Kadire Hello Erika-Kadire, Your images have been retouched and your materials updated. https://we.tl/t-jqtmm9T5KM
  • David M 2025-04-18 10:38
    Erika-Kadire Bielozorova Apr 17, 2025, 9:35?PM (13 hours ago) to me Okay, thank you. 5.5 height, 28-inch waist, 35-inch hips, 33-inch chest. PROD: Production Studio Attachments 10:37?AM (0 minutes ago) to Erika-Kadire Hello Erika-Kadire, Thank you. Your materials have been updated.
  • Emmanuel R 2025-04-15 14:11
    Removed leg tattoos from 4 images . Studio 1: Your edited images have been sent out. Expect it in your inbox or spam folder in 20 min. Please search "WeTransfer" in your email.
  • Grecia Martinez 2025-04-14 14:12
    Called in asking to have her images retouched, told her her email request was forwarded to production and that they will reach out to her within 24 - 48 hours
  • Teddy M 2025-04-14 13:38
    Glenn M, 1 min PLEASER FORWARD THISTO THE PROPER PERSON H2509904 : Hi Glen, I just wanted to mention something about the photos from Friday’s shoot—there’s a temporary tattoo on my legs, and I’d really appreciate it if it could be removed in the final edits. It’s not a real tattoo, and I’ve heard that many clients and brands tend to prefer clean images, especially for portfolios. I’m a bit concerned it might affect my chances with certain clients, so I’d feel more comfortable if we could present the clean version of my pic and portfolio. Thank you so much! Please contact the client
  • Grecia Martinez 2025-04-14 11:23
    Erika-Kadire Bielozorova 10:59?AM (22 minutes ago) to Inquiries Good morning, Grecia, I want to share some concern: during the shoot, I had temporary tattoos on my legs, and I just read that many clients and brands prefer clean images for casting and portfolio purposes. So I would like to have them edit out of the final photos.Having clean images would really help me to get more opportunities,and appeal to a wide range of clients. --------------------------- fwd to production
  • David M 2025-04-14 10:56
    Studio-1: your images and model guide have been sent out. Expect it in your inbox or spam folder in 20 min. Please search "WeTransfer" in your email.
  • Charles C 2025-04-14 09:17
    recurring set.
  • Glenn M 2025-04-08 13:35
    orig from Ukraine in US for 9 years on unemployment works as a software engineer on unemployment and savings likes to sing likes to dance been to Czeck republic, Mexico, Costa Rica Rosario A - 04/08/2025 13:56 - Changed confirmed from No to Full

What happens next

  1. Establish their position Debt collection
  2. Make the offer Debt collection
  3. Confirm the new amount in writing Debt collection must be done to close

Who has had it

  • intake scan logged 2026-09-04

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