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Wants out of the contract · We offered a reduction

Kylie Furst H4005982

Out of the contract via Email Waiting on US · 12d not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Kylie Furst
Kylie Furst
Houston
Angela K
2026-07-17
2026-09-08
$4,000
$450
$4,000
12d ago
12d ago
Email
crm-note

What has happened so far

Kylie Furst complained on 2026-09-08 by email — 12 days ago. They signed for $4,000 and have paid $450, with no instalment plan started. Nobody is holding it. Nobody has recorded reading it. The ball is with us — they wrote last, 12 days ago, and nobody has replied.

  1. 2026-09-08 intake scan logged on the desk
  2. 2026-07-22 Steph A left vm and sent next steps 08/17/2026 15:43 - [Aug 17, 2026, 3:43 PM] Natalie: Kylie requested to cancel her contract due to financial hardship, but cancellation was not possible.
  3. 2026-07-20 David M Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do
  4. 2026-07-20 Steph A vm not set up
  5. 2026-07-20 Natalia Granado Recurring set
  6. 2026-07-07 Stephen R PLEASE TALK TO HER ABOUT TATTOOS - she has an unfinished tattoo that she wants covered...not allergic, works at an amusement park, likes water (boating, fishing, swimming) drawing and making
Cancel contract, We offered, Hardship
Tyesha H - 09/08/2026 09:35 Client emailed: Kylie Furst <[email protected]> Mon, Aug 17, 11:17?AM to inquiries Hi USA models! My name is Kylie Furst and on Friday August 14 2026 I lost my job and am now in a financial hardship. I would like to cancel my contract as soon as possible. You can take the portfolio and website down, my apologies. Please contact me at (346) 978-3254 --------------------- Already addressed

Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $3,550 outstanding.

never
0 of 0 · $0
0
$450
$3,550
—
Square has taken $450 2 payments, 2026-07-07 to 2026-07-17 · 1 failed · 2 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 5
  • Steph A 2026-07-22 10:35
    left vm and sent next steps 08/17/2026 15:43 - [Aug 17, 2026, 3:43 PM] Natalie: Kylie requested to cancel her contract due to financial hardship, but cancellation was not possible.
  • David M 2026-07-20 14:08
    Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
  • Steph A 2026-07-20 13:04
    vm not set up
  • Natalia Granado 2026-07-20 12:48
    Recurring set
  • Stephen R 2026-07-07 11:32
    PLEASE TALK TO HER ABOUT TATTOOS - she has an unfinished tattoo that she wants covered...not allergic, works at an amusement park, likes water (boating, fishing, swimming) drawing and making jewelry, would do acting, 10 seriousness level, , likes curls and updo, very excited Stephen R - 07/15/2026 17:28 - Changed confirmed from No to Attempted Stephen R - 07/15/2026 19:15 - Changed confirmed from Attempted to Full

What happens next

  1. Call the client Customer service
  2. Offer retention Customer service
  3. Confirm in writing to the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-08

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