Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $350 taken up front, $2,650 outstanding.

Correspondence with the client 4 — emails and anything quoted back, in full

• Kendrick P 2026-07-22 13:11
  Client emailed Tristan Barkley 12:50?PM (16 minutes ago) to me Dear Studio 1 Team, I have received your response. I am not interested in adjustments or refinancing. I reiterate my offer: keep all payments made to date as full and final settlement. Please close my account with $0 balance and confirm no further collection activity. If this is not possible, please provide the full remaining balance and your collections process in writing. Best regards Tristan Barkley 352-617-3389 ----------------------- FWD to finance
• Kendrick P 2026-07-22 10:21
  Client emailed Tristan Barkley Tue, Jul 21, 6:05?PM (16 hours ago) to me Dear Studio 1 Team, Thank you for the documents and clarification. I have reviewed the attached agreement. Given my current time constraints, I do not want to proceed with the package or any adjustments/refinancing. I am happy for Studio 1 to keep all payments already made as **full and final settlement** for the session, images, website, and all materials provided. Please provide written confirmation that: - My account and contract are closed with $0 remaining balance. - No further payments, collections, or credit reporting will be pursued. I appreciate your help in resolving this amicably. Best regards Tristan Barkley 352-617-3389 ------------------------- I emailed Inquiries Studio 10:20?AM (0 minutes ago) to Tristan Hello Tristan, Thank you for your email. We appreciate you taking the time to review the agreement and share your position. Unfortunately, we are unable to accept your proposal. The financing agreement you signed remains valid, and products and services included in your package have been delivered in accordance with its terms. As a result, we are unable to consider the payments made to date as full and final settlement of the account. At this time, we are unable to close the account with a $0 remaining balance or confirm that no further collection activity will occur while a balance remains outstanding. We can offer adjustment and refinance options in an effort to help resolve your concerns and make the remaining balance more manageable. Those options remain the only resolutions we are able to offer at this stage. Kind Regards, Kendrick
• Kendrick P 2026-07-21 17:22
  I emailed Inquiries Studio <[email protected]> Attachments 5:22?PM (0 minutes ago) to tristan.barkley08 Hello Tristan Thank you fr your email. I understand your request to cancel and appreciate you sharing your concerns. After reviewing your account, I can confirm that the deliverable products included in your package, including your images and website, have already been completed and delivered in accordance with the signed agreement. Because the products and services included in your package have been provided, we are unable to process a full cancellation at this stage. However, we can explore available options such as an account adjustment to reflect the products you've received or refinance to help make the remaining balance more manageable. We would like to clarify that our company does not operate as a subscription-based service. Our clients purchase a completed package of products and services, which may be financed over time as a payment option. The agreement you signed at the time of purchase confirms your order and outlines the products and services included in your package. As a signed agreement, it remains valid and binding. All deliverable materials included in your package have been provided in accordance with the terms and timelines outlined in the agreement. If you would like me to review your account and see what options may be available, please reply confirming, and I will be happy to assist you. I have attached a copy of the signed contractual financing agreement below for your records. Kind Regards, Kendrick 07/22/2026 09:08 - [Jul 22, 2026, 9:08 AM] Natalie: Removed from AI: No reason provided 07/22/2026 09:08 - [Jul 22, 2026, 9:08 AM] Natalie: Removed from AI: No reason provided
• Ronnie K 2026-07-20 11:41
  Client sent email: On Jul 19, 2026, at 1:17?AM, Tristan Barkley <[email protected]> wrote: ? Dear Studio 1 Team, I recently participated in a session and signed digital documents. I am writing to formally request a full copy of everything I signed (contract, terms, invoice, etc.). I do not have the time to continue with any package or further services. I want to cancel immediately and close my file completely. I am willing to let Studio 1 keep any money already paid as acknowledgment of the time used for the session. However, I do not want any additional charges, payments, or services, and I will not be proceeding with any package. Please confirm in writing: 1. That my account is fully cancelled. 2. No further billing or collection attempts will be made. 3. That you accept the already-paid amount as final settlement. Thank you for your understanding. Best, Tristan A Barkley 352-617-3389 Sent from my iPhone /// Forward to inquiries 07/20/2026 12:51 - [Jul 20, 2026, 12:51 PM] Natalie (Edited): Customer requested a copy of signed documents and account cancellation; we confirmed cancellation is non-refundable.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 8

• Adi B 2026-08-17 08:10
  Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite card. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. AB
• Caet W 2026-07-22 13:20
  responded: You signed a non-cancellable agreement, and we have produced all materials included in that agreement in accordance with its terms.  Your current balance reflects the amount stated in your service agreement. Should you refuse to make payments, the debt may be referred to a third party agency for collection, which will negatively impact your credit standing.
• Mariana N 2026-07-16 10:57
  no answer lvm
• Mariana N 2026-07-10 11:15
  no answer lvm email sent
• Emmanuel R 2026-07-09 13:05
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images.
• Natalia Granado 2026-07-09 11:08
  Recurring set
• Alex V 2026-07-08 19:49
  Card wont save on square.
• Cindy D 2026-07-06 13:21
  Height: 5'11 -6'1 Modeled before: No Did a Photoshoot: No What/Who Inspired you: If he just put his foot in the door, to show off his looks & talent Have you taken any steps into the industry: 1st step What type of modeling: Open to All Profession: FT- Dominos Mgr. Sparetime: Consume fashion content, loves horror movies, very intelligent you man Client aware that package start at $399 & needs to prepared to make a financial decision the day of the shoot Cindy D - 07/06/2026 13:22 - Changed confirmed from No to Full