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Hardship / cannot pay

Robert Lee Mickens III F4054228

bucket not set via Phone Direction not recorded not confirmed as a complaint yet
$100
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Robert Lee Mickens III
Robert Lee Mickens III
Orlando
Audra T
—
2026-09-11
$100
$200
$100
9d ago
9d ago
Phone
crm-note

What has happened so far

Robert Lee Mickens III complained on 2026-09-11 by phone — 9 days ago. They signed for $100 and have paid $200. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-11 Audra T mom got on the phone. neither of them have a job. sent images. Mom got laid off and is looking for a job.
  2. 2026-09-11 intake scan logged on the desk
  3. 2026-08-25 Sarah S **SENSITIVE SKIN FOR MAKE UP** Does have photoshoot experience, no modeling experience. Has been trying to get into acting for a long time. Tried Barbizon Academy and tried out. Did not move
Hardship
Audra T - 09/11/2026 13:38 mom got on the phone. neither of them have a job. sent images. Mom got laid off and is looking for a job.

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $100 1 payment, 2026-08-25 to 2026-08-25
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 2
  • Audra T 2026-09-11 13:38
    mom got on the phone. neither of them have a job. sent images. Mom got laid off and is looking for a job.
  • Sarah S 2026-08-25 16:52
    **SENSITIVE SKIN FOR MAKE UP** Does have photoshoot experience, no modeling experience. Has been trying to get into acting for a long time. Tried Barbizon Academy and tried out. Did not move froward with that because he wanted to focus on acting. Trying to get into acting agencies. Wants to take the step from modeling to acting. Unemployed, enrolled University of Tampa Marine Biology. Originally from Michigan. Mom is supportive, in Michigan not in Florida. Wants mom to be on the phone during the evaluation because he wants her help too just in case he purchases. Has savings from Job in Culvers from Michigan. Knows were not an agency, knows portfolios start at $399, knows financial decision must made day of. Sarah S - 09/08/2026 14:55 - Changed confirmed from No to Attempted Sarah S - 09/09/2026 11:10 - Changed confirmed from Attempted to Full

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-11

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