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Wants a refund

Kavionn Gilkey D4056079

Money back via Not recorded Direction not recorded not confirmed as a complaint yet
$50
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Kavionn Gilkey
Kavionn Gilkey
Dallas
Elly R
—
2026-09-11
$50
$100
$50
9d ago
9d ago
Not recorded
crm-note

What has happened so far

Kavionn Gilkey complained on 2026-09-11 — 9 days ago. They signed for $50 and have paid $100. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-11 Elly R He has no money today, mom would not help and said he was not prepared. 2 images deposit and understands not refunded
  2. 2026-09-11 intake scan logged on the desk
  3. 2026-09-08 Michelle M confirmed 9/8 Michelle M - 09/08/2026 11:22 - Changed confirmed from No to Full
  4. 2026-08-28 Michelle M Kelly for short. Works at a thrift store. Goodwill. He is 5'11 Modeling has always been a dream of his. Did a few side gigs in NY with a few friends. Loves the camera
Refund
Elly R - 09/11/2026 13:41 He has no money today, mom would not help and said he was not prepared. 2 images deposit and understands not refunded

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 3
  • Elly R 2026-09-11 13:41
    He has no money today, mom would not help and said he was not prepared. 2 images deposit and understands not refunded
  • Michelle M 2026-09-08 11:22
    confirmed 9/8 Michelle M - 09/08/2026 11:22 - Changed confirmed from No to Full
  • Michelle M 2026-08-28 13:52
    Kelly for short. Works at a thrift store. Goodwill. He is 5'11 Modeling has always been a dream of his. Did a few side gigs in NY with a few friends. Loves the camera

What happens next

  1. Read the evidence and decide the position Customer service
  2. Decide the outcome Management must be done to close
  3. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-11

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