← Back to the board
Hardship / cannot pay

Fabiana Dos Anjos Pereira D4062753

bucket not set via Not recorded Waiting on the client · 7d not confirmed as a complaint yet
$400
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

Lia Dos Anjos Pereira
Fabiana Dos Anjos Pereira
Dallas
Rachel S
—
2026-09-13
$400
$800
$400
7d ago
7d ago
Not recorded
crm-note

What has happened so far

Fabiana Dos Anjos Pereira complained on 2026-09-13 — 7 days ago. They signed for $400 and have paid $800. Nobody is holding it. Nobody has recorded reading it. We answered last, 7 days ago. The ball is with them.

  1. 2026-09-13 Rachel S mom just lost her job a couple weeks ago so offered 2k model start to pay in full or 4k to finance mom said give me a few weeks gave her corp card and will fu when she can pay doesn't want t
  2. 2026-09-13 intake scan logged on the desk
  3. 2026-09-10 Bari M Mom Fabiana is a single mom and originally from Brazil. She is in Texas about 20 years. Lia has a very good personality. She loves getting dressed up, princesses and taking pictures. She wil
Hardship
Rachel S - 09/13/2026 17:28 mom just lost her job a couple weeks ago so offered 2k model start to pay in full or 4k to finance mom said give me a few weeks gave her corp card and will fu when she can pay doesn't want to finance so i told her i would credit the 350 paid up front today toward which ever avenue works best

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $350 1 payment, 2026-09-13 to 2026-09-13
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 2
  • Rachel S 2026-09-13 17:28
    mom just lost her job a couple weeks ago so offered 2k model start to pay in full or 4k to finance mom said give me a few weeks gave her corp card and will fu when she can pay doesn't want to finance so i told her i would credit the 350 paid up front today toward which ever avenue works best
  • Bari M 2026-09-10 11:21
    Mom Fabiana is a single mom and originally from Brazil. She is in Texas about 20 years. Lia has a very good personality. She loves getting dressed up, princesses and taking pictures. She will be 6 on Halloween. She just started kindergarten and loves it! She loves ice skating. She goes to church school. She likes to sing and dance. Mom thinks she'd be a good fit for modeling. Wants her to try!

What happens next

  1. Call the client Customer service
  2. Walk them through the agreement Customer service must be done to close
  3. Confirm in writing Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-13

Pick your name at the top of the page to work this case.