Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $450 taken up front, $3,550 outstanding.

Correspondence with the client 3 — emails and anything quoted back, in full

• Kendrick P 2026-06-10 10:51
  Client emailed khadija zitoun Tue, Jun 9, 3:11?PM (19 hours ago) to me Hello Natalie, Thank you for your response and for reviewing my situation. I appreciate your offer to discuss payment options. However, due to my financial circumstances, I am not able to continue with the agreement, even with an extended payment plan. I respectfully request that my cancellation request be reconsidered. I contacted Studio 1 immediately after reviewing the documents because I did not fully understand the financial commitment at the time of signing. English is not my first language, and I only became aware of the full obligation after reviewing the paperwork at home. I am asking to be released from the remaining balance and future payments. I appreciate your time and consideration and look forward to hearing from the team. Thank you, Khadija Zitoun -------------------------- I emailed Inquiries Studio 10:50?AM (0 minutes ago) to khadija Hello Khadija, Thank you for your email. We understand your concerns and appreciate you sharing your situation with us. However, we would like to clarify that you entered into a legally binding finance agreement with Studio1, which includes clear terms and conditions regarding cancellation and payment obligations. At the time of signing, the agreement and financial commitment were presented and reviewed prior to proceeding. By signing the contract, you acknowledged and agreed to these terms. As such, the agreement remains active and cannot be cancelled or released from the remaining balance. While we are unable to cancel the account or waive the remaining balance, we do understand that circumstances can change. If you are experiencing financial difficulty, we would still be happy to review any available payment assistance options to help make the account more manageable. Please let us know if you would like us to assist you further. Kind Regards, Kendrick
• Caet W 2026-06-10 08:05
  client emailed: I signed the documents yesterday. English is not my first language and I did not fully understand the contract. The documents were presented on a computer and I did not have the opportunity to properly review all of the terms before signing. After receiving and reviewing the documents at home, I realized that the financial obligations are much greater than I understood at the time. I respectfully request cancellation of the agreement and release from the remaining balance. I am contacting you immediately, less than 24 hours after signing, as soon as I understood the terms. fwd'd to inq - contract issue
• Ronnie K 2026-06-09 11:36
  Client emailed: khadija zitoun <[email protected]> 11:33?AM (0 minutes ago Hello, I signed the documents yesterday. English is not my first language and I did not fully understand the contract. The documents were presented on a computer and I did not have the opportunity to properly review all of the terms before signing. After receiving and reviewing the documents at home, I realized that the financial obligations are much greater than I understood at the time. I respectfully request cancellation of the agreement and release from the remaining balance. I am contacting you immediately, less than 24 hours after signing, as soon as I understood the terms. Thank you for your consideration. /// Forward to inquiries

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 4

• Adi B 2026-07-17 07:39
  Studio-1: Your website and zCard materials are now ready in your portal. Please sign into https://usa-models.com/login To view your dashboard, edit your website and download your composite card. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. AB
• David M 2026-06-09 13:37
  Studio-1: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. For security purposes, we do not have access to your password. If this is your first time logging in, or if you do not remember your password, please use the Forgot Password option on the login page to create or reset your password. Please note that the files may take up to 30 minutes to populate from the time this message is sent out. 06/09/2026 15:01 - [Jun 9, 2026, 3:01 PM] Natalie: Customer expressed confusion over a signed contract; we acknowledged their concern and clarified terms.
• Natalia Granado 2026-06-09 11:42
  Recurring set
• Zebbie R 2026-06-02 17:43
  mom does real estate: mom speaks arabic primarily but understands english: does dancing at school, Nour wants to model because she loves to model: height 5.1 aware we are not agency and Zebbie R - 06/05/2026 13:08 - Changed confirmed from No to Full