Evidence gathered 2026-09-19

How they pay

No instalments scheduled — finance has not started. $1,050 taken up front, $2,950 outstanding.

Correspondence with the client 6 — emails and anything quoted back, in full

• Maddy B 2026-06-02 15:58
  Hello Emirtee, We have not received your acceptance of the proposed resolution for your outstanding balance. As a good-faith effort, we have offered a reduced package and extended payment terms to help you satisfy your financial and contractual obligations (*). We remain willing to work directly with you to resolve this matter. If we do not receive your acceptance by phone or email by 4:00 PM tomorrow, June 3rd, your account will be referred to a third-party collection agency for further handling. To avoid this outcome, please contact us at 954-39-2072,, Ext. 2, or [email protected] We look forward to hearing from you. Maddy * Offer: That said, we do want to work with you and provide some flexibility. As a courtesy, we can apply a $500 Management Discount to your balance and extend your payment term from 12 months to 18 months. This adjustment would reduce your monthly payment to $136.11.
• Raul Palacios 2026-05-14 13:45
  I emailed: Inquiries Studio 1:44?PM (0 minutes ago) to emirteesingh395 Hello Emirtee, I hope this email finds you well. We have not yet received a response regarding the options we previously provided. Kindly ensure that you reply to this email. If we do not hear from you, your contract will remain as is. Thank you for your attention to this matter Kind Regards, Raul.
• Tyesha H 2026-04-29 16:43
  Client Name: Emirtee Bhagwandeen Model Name: Emirtee Bhagwandeen REF# M3759780 Total Package Amount: $4,000 Amount to date: $1,050 Date of Shoot: 03/19/2026 Date of Complaint: 04/29/2026 Sales Sheet: N/A -------------------- Confirmations Studio Apr 24, 2026, 4:06?PM (5 days ago) to me Client texted: Okay 9:09 AM Friday, Apr 24 Hello I am sorry to inform you all that I cannot continue with this modelling career I am not well not working I already paid $1000 $399 was for my portfolio. So can I pls have a refund to my account . 2:51 PM I am also leaving to go back to my Country soon 2:52 PM Trinidad 2:52 PM ----------------- I emailed: Inquiries Studio 4:41?PM (0 minutes ago) to emirteesingh395 Hello Emirtee, Thank you for your email. Please note that you entered into a legally binding finance agreement with the studio, which includes clear terms and conditions regarding cancellation. At this point, the package is non-cancellable because all services associated with your $4,000 order have already been completed. Your images and model guide were delivered on March 20, 2026, and your website and Z-card were finalized and delivered on March 26, 2026. That said, we do want to work with you and provide some flexibility. As a courtesy, we can apply a $500 Management Discount to your balance and extend your payment term from 12 months to 18 months. This adjustment would reduce your monthly payment to $136.11. We understand that relocating is a significant life change, and we want to support you through that transition. All of the materials you’ve received—including your portfolio, comp card, website, and mentorship resources—are fully digital and can be accessed from anywhere, allowing you to continue pursuing opportunities regardless of your location. If you have any questions about how to best utilize your materials after your move, or if you need guidance on next steps, we’re more than happy to assist you. Please let me know how you’d like to proceed. Kind Regards, Tyesha
• Irving S 2026-04-09 16:55
  Good Afternoon, Emirtee, I hope this email finds you well. The conference call will be a 30 minute phone call. Your mentor will be reaching out to you via phone on your scheduled date and time. No link for Google meet, Zoom, etc. is required for this meeting. Below you will see the information on your first steps into the modeling industry. It will provide you all the necessary stepping stones and resources in order to prepare you for this journey and the conference call. You must read this email thoroughly before the meeting so we can make the most of the call by answering questions and clarifying information. If you are unable to do so, we will have to reschedule the call to ensure you are getting the most out of it and we have a limited amount of reschedules allowed so please keep that in mind. 1. YOUR PROFESSIONAL WEBSITE (http://yourfullname.modelingfolio.com) Username: personal email address Password: a1234567 (all lowercase) 2. Z CARD: The Z card is a model's calling card. It is a standard industry tool used by professionals to show seriousness and to showcase pictures and measurements. The Production department has already created your personal digital Z card. The files were emailed to you from our production department along with your website link. Download the Z Card to your computer. You will be using the front and back of the digital Z Card to upload to a document and create a resume. The Z Card can be printed as well. Always have a few copies of your Z Card printed and ready to leave with industry professionals when attending interviews, casting calls, or working as a model. 3. WEB READY FOLDER: Become familiar with your Images and the Talent Guide that was sent to you in a We Transfer link. If you haven't seen these items, search your email using the keywords “Production” or "We Transfer." Download the We Transfer link. Take note of the location in your computer that it downloads to. The folder will have a zipper on the front. Right click on the folder and extract all. The images and the Talent Guide will all be in a new folder in the location they are saved to. Important. You have images saved as "web" or "web ready" and they have resized to be used online when applying to modeling agencies. You will need them to use these images labeled ".web" in order to effectively apply to agencies and/or to create profiles on casting websites. The other images labeled "Selection," are large file sizes for printing. They will not upload to the modeling agency websites. 4. COVER LETTER: Your cover letter is a brief introduction and should only be one paragraph. In your paragraph you're going to state why you would want to work with that company or why you would like to model. Moving forward into the paragraph you would state your talent, skills, or anything interesting about yourself. Make sure to thank the reader for taking the time to review your resume. 5. RESUME OUTLINE: A "Visual Resume" for modeling should be no longer than one page and include the pictures from the front and back of your Zcard. Sometimes it is used to apply and it is a great strategy to follow up with a cover letter and resume to any agency applied to. Remember, you now have in-studio and on location modeling experience. See sample model cover letter and model resume attached to this email. Below, there are instructions for adding the front and back sides of the Zcard.jpg. The examples are attached to the bottom of this email. You can use these samples to get started but make sure to add your own style and make it sound like you. Go to canva.com and select a template. Here’s a beginner’s guide to Canva: https://www.canva.com/learn/how-to-canva-beginners-guide Insert the front and back of your digital z-card jpg. (You already downloaded this to your computer, just attach it) https://scribehow.com/shared/Adding_Z_Card_To_Resume_In_Canva__dsT9ALKUR4qRBAYEXgTsng Add your modeling experiences to the same document as the Z-card images. You now have in-studio and on location experience with us. List skills and hobbies related to the field of modeling. (see samples attached) You can add experiences as you gain more Be sure to format this document into a PDF form to attach to applications. The cover letter is one page The resume is one page, separate from the cover letter Please see resume and cover letter samples attached to the bottom of this email. Now that you have the tools to begin applying, it is time to learn about the different types of modeling! 6. INDEPENDENT MODELING: Independent modeling is when models work for themselves as freelancers and they are responsible for finding all their own jobs, but they get to keep all of the money earned. You should take jobs that are a minimum of 2 hours in one day; maximum 8 hours, nothing more than 10. You can always discuss with the client/company the amount of time you will be working and split in a couple of days if necessary. As an independent model we suggest you charge $100 to $150 an hour for your modeling services. Always refer back to the job description to make this decision and price yourself wisely so you don’t miss any opportunities. CASTING WEBSITES Oftentimes models find freelance and independent opportunities through casting websites. These are not agencies. Hundreds of job postings and casting calls are posted by directors and producers who are looking to cast talent for their productions. Casting websites are subscription based, reliable sources that will give you a list of jobs to look through and apply to. We recommend you select only one or two of these casting websites: https://www.castingnetworks.com/ https://castingfrontier.com/ https://www.buildcasting.com/ https://www.backstage.com/ https://www.mandy.com/ (TX) https://www.katzkasting.com/blog (Boston) https://www.slatecasting.com/ https://www.centralcasting.com/ga/ (New York/ Georgia/ Louisiana/ CA) (FREE) https://www.4starcasting.com/ (Chicago/ TX/ GA/ Maryland/ CA) (FREE) s://www.bostoncasting.com/# (Boston) MODEL SEARCH / CASTING CALLS: When you're looking for opportunities online, make sure to use keywords so you can filter through all the information and get the results you want. You will be searching for and attending Casting Calls or Auditions to put yourself right in front of industry professionals, show them your confidence, your walk, and most importantly, make a lasting impression! Model Search Examples: Open auditions for male/female/classic models for catalogs in Miami, Orlando, Atlanta, Dallas, Houston, NY, Boston, Philadelphia, Chicago Open casting calls for male/female/classic models for fashion shows in Miami, Orlando, Atlanta, Dallas, Houston, NY, Boston, Philadelphia, Chicago Searching the 3 major cities that are close to where you live will make it easier to attend. 7. AGENCY MODELS: Models who sign with an agency are represented by that agency that will help the model find work. The standard commission taken by an agency is between 15 and 20 percent. These modeling agencies were hand picked for you. Once you have completed your first conference call, go ahead and start applying to these agencies and the agencies in the Talent Guide. RECOMMENDED AGENCIES: Exxcel Model & Talent https://www.exxcelmodel.com/home BMG Talent Orlando/Miami https://bmgtalent.com/ Benz Model & Talent Agency https://benztalent.com/ Make sure to follow up on your applications by emailing the agencies 2 to 3 weeks after you have applied. Attach your cover letter and resume to the follow up email. There are additional modeling agency website links in the back of the Model Talent Guide. Take a look at the websites, fill out the submission form to any additional agencies as well! Tips for Applying to the agencies: Most agencies have their submission forms (applications) on their websites, search in the menu for links that say ‘Get Discovered’, ‘Apply’, ‘Become a Model’, etc. Make sure to read their instructions beforehand so you can have all the information they require, plus the materials they want before you start applying. It shouldn't take you more than 5-10 minutes for each agency. Make sure to keep track of your applications and always research the agency or client before applying and double check information before sharing your personal information with anyone Submitting correctly with the most natural photos is the proper way to apply Professional model scouts are looking for something different than you might expect. They don't want to see you in your fanciest outfit with lots of makeup on. They are looking for you at your most natural. Have a clean face with light or no makeup. (look 1 from your photoshoot) Pull your hair back or make sure your whole face is exposed and you are looking directly at the camera. Wear a form fitting outfit. They need to see the shape of your body. Look #1 from your photoshoot is a clean "blank canvas" standard look to apply with. Always submit a headshot, full length shot and a third image if required. Read the requirements and submit only what is asked for. If they ask for 3 images, submit a headshot, full length shot and a third image waist up or view from the side. Use your "web ready" images. We suggest sending an email with the cover letter and resume attached, 2 to 3 weeks after submitting. Following up is a professional way to showcase your different looks to the agency. This strategy is sure to impress, proves you are serious about modeling and shows a level of professionalism that will set you apart from everyone else. Important! Follow every agency applied to on Instagram (tips for creating a successful model Instagram will follow the conference call) These are the stepping stones to start your journey into modeling and on the call we will be discussing so many more important aspects of the modeling industry to further guide you. Please let me know if you have any questions or concerns. I look forward to speaking with you! Please see the cover letter and resume samples attached and have this email open and ready for the conference call. We operate Monday - Friday, 9 am - 5 pm EST. Kind Regards, Irving Customer Service Creative Team Studio 1 | Miami - Dallas - Houston - Nashville 954-369-2072 | 469-902-5890 | 615-380-6990 [email protected] Website: http://www.studio-1.us Keep in mind our Administrative Offices are open Monday- Friday. 9:00 AM - 5:00 PM EST. CC - went well a little crazy in the beginning because she thought she lost her pictures, so I told her to reach out to production. We went over everything and she loved all the information. - IS
• Neil G 2026-03-26 02:26
  Scheduled 8am Emailed Client - STUDIO 1:  Your website and zCards have been sent out via email from [email protected]. Please search “ m3759780 ” in your email and spam search bar. Neil G
• Steph A 2026-03-25 09:53
  Emailed client some resouces -------------- Resources Success Specialist <[email protected]> 9:52?AM (0 minutes ago) to [email protected] Hello, Now that you have your materials, the most important step is to begin actively submitting yourself for modeling opportunities. Consistently applying to castings and agency submissions will help increase your exposure and give you the chance to build experience within the industry. Be sure to review casting details carefully and submit to opportunities that align with your look and the type of work you are interested in pursuing. I also recommend researching and applying to reputable modeling agencies, as agencies can help connect you with professional opportunities and may submit you for castings that are not always publicly listed. Additionally, continue building your online presence by keeping your portfolio and social media professional and updated. Below are a few helpful resources to help you get started with searching for opportunities and learning more about the industry: Independent Modeling Independent modeling/acting means working as a freelancer, finding your own jobs, and keeping 100% of your earnings. Independent models and actors typically find work in the beginning by being proactive, consistent, and treating their craft like a business. They submit themselves to casting calls on reputable platforms, and build relationships within the creative community through networking and collaborations. Some of the reputable casting websites do charge a subscription fee, the reason why is you are an independent model who needs a platform to promote your business, they provide you a page on their website to do so. Here’s how Independent models/ actors find work- Casting Websites Many freelance and independent modeling opportunities are found through casting websites. Please note that casting websites are not agencies, but rather platforms that list available jobs. Recommended casting websites include: https://www.castingnetworks.com/ https://castingfrontier.com/ https://www.buildcasting.com/ https://www.backstage.com/ https://www.mandy.com/ https://nowcastingkids.com/ https://kidscasting.com/ https://www.bostoncasting.com/ (Boston) https://www.centralcasting.com/ga/ (NY / GA / LA / CA – Free) https://www.gwcnyc.com/ (NY / NJ / CT – Free) https://www.4starcasting.com/ (Chicago / TX / GA / MD / CA – Free) https://mycastingfile.com/ (Texas) https://gov.texas.gov/film/page/filming_extras (Texas) https://hyltoncasting.com/ (Atlanta- Free) (Model Search Tips) When searching for opportunities online, use specific keywords to narrow your results. Be sure to search within the three major cities closest to you and include the type of modeling you are seeking. Examples: Open casting calls for male/female models for catalogs in [City 1, City 2, City 3] Open auditions for male/female models for fashion shows in [City 1, City 2, City 3] You can also find opportunities on Eventbrite, Google, Facebook, and Instagram. Agency Representation Models signed with agencies are represented by agents who help secure work on their behalf. Agency representation typically involves a commission split between the model and the agency. Recommended Agencies Below are agencies selected specifically for you. Please begin applying and follow up 2–3 weeks after submitting your application. Additional agencies can be found on the last page of the model guide. AGENCIES: https://selectmiamitalents.com/ https://gustavogranados.com/ https://futurefacesmiami.com/ (Tips for applying to Agencies) Most agencies accept submissions directly through their websites. Look for links such as “Get Discovered,” “Apply,” or “Become a Model.” Carefully review each agency’s submission guidelines before applying to ensure you have all required materials prepared. The application process generally takes 5–10 minutes. Be sure to: Track where and when you apply Apply with your digitals (from your webready folder) Follow up 2–3 weeks after submitting by sending the agency an email Research agencies thoroughly before sharing personal information These steps represent the foundation of your modeling journey. Please feel free to reach out if you have any questions or concerns. Please note that our office operates Monday through Friday, 9:00 AM – 5:00 PM EST. ----------------------

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 13

• Charles C 2026-08-12 14:45
  Called client in regards to the pasts dues, no answer and couldn't leave a vm.
• Maddy B 2026-08-03 13:45
  sent to charles if no response send to collections
• Maddy B 2026-06-02 16:48
  I offered to remove the website and reduce by $1500 and extend payments to 18 months @ 80.55 - will email - she stated she is leaving to Trinidad for 6 months. Explained if she does not make payments it will go into collections. She has a responsibility to pay - we have fulfilled the contract. (stated she wasn't working explained this would be the best time to dedicate time to this - but she must do the work. We are happy to assist her etc. Hello Emirtee,  I apologize my phone once again dropped the call. Below is the offer I am able to make:  Remove the WebsiteIssue a credit of $1,500Your New Balance: $1,450. 18 payments of $80.55 As stated over the phone, as a good-faith effort, we have offered a reduced package and extended payment terms to help you satisfy your financial and contractual obligations. We remain willing to work directly with you to resolve this matter. However, if you do not make payments, your account will be forwarded to a third-party collection agency, which will affect your credit.   Please reply with your acceptance if you would like to proceed with the above, otherwise, your account remains as is with it's current balance of $2,950. Thanking you for your time today,  Kind Regards, Maddy - Director of Operations - Studio 1  Customer Service texted: Hello Emirtee, Please check your email for the offer. You need to reply in order to take advantage of the offer. Otherwise your account remains the same. Thank you - Maddy - Studio 1 06/03/2026 14:19 - [Jun 3, 2026, 2:19 PM] Natalie: Customer requested to change payment terms; we offered a reduced balance and extended payment plan.
• Nellie P 2026-04-24 16:05
  Client texted: Okay 9:09 AM Friday, Apr 24 Hello I am sorry to inform you all that I cannot continue with this modelling career I am not well not working I already paid $1000 $399 was for my portfolio. So can I pls have a refund to my account . 2:51 PM I am also leaving to go back to my Country soon 2:52 PM Trinidad 2:52 PM ///fwd to inquiries
• Charles C 2026-04-13 15:32
  Called client in regards to the past due, phone kept ringing reaching going to vm.
• Neil G 2026-04-13 09:08
  WeTransfer : STUDIO 1:Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email. NG
• Nellie P 2026-04-10 12:04
  Client texted: New messages Friday, Apr 10 Pls send me back i portfolio I miss place it 11:47 AM ////fwd to productions and placed it on the calendar because she needs her pictures
• Steph A 2026-04-02 16:14
  Offered mentor links so she can schedule a call with a mentor. client is very confused and i feel like she could benefit from a cc- text i sent to client Hello, This is the studio. Please feel free to schedule a call with a mentor to discuss your next steps. Kindly select the mentor whose availability best fits your schedule and book only one appointment with one mentor. Stephani – https://calendly.com/successspecialist-studio-1/mentorship-conference-call or Roberto - https://calendly.com/modelingstrategyspecialist/roberto or Irving- https://calendly.com/guidancespecialist-studio-1/mentorship-conference-call Thank you
• Nellie P 2026-04-01 11:06
  Client texted: Wednesday, Apr 1 Hello dear I am getting some problems with the videos you send i need to come to the office for you to help me complete it 10:30 AM ///fwd to inquiries
• Natalia Granado 2026-03-20 12:01
  Recurring set
• Neil G 2026-03-20 09:11
  WeTransfer : STUDIO 1:Your images and model guide have been sent out via Email. Expect it in your inbox or spam folder within 20 min. Please search "WeTransfer" in your email. NG
• Kriss A 2026-03-19 13:10
  great job !!! Jennifer Thank you :)
• Jennifer D 2026-03-16 16:37
  she has never modeled before she wants to try modeling She is a home health aid full time she made clothing in her country Trinidad she is caribbian traveling cooking singing meeting new people she is open to trying new things Custom Amount $50.00 Emirtee Bhagwandeen / Jennifer D Total $50.00 Receipt vBpg Authorization 510215 Visa 3755 Jennifer D - 03/16/2026 16:37 - Changed confirmed from No to Full