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No photos / product wrong or not delivered

David Muite T4057583

Their product via Not recorded Direction not recorded not confirmed as a complaint yet
$4,000
nobody is holding this
Who are you? Pick your name so this desk can record that you read it and what you did.

What are you doing about it?

Calling them Today, on the number on file. Emailing them Replying in writing. Making an offer A reduction or a revised plan — record it below. Checking something first The account, the product, the contract. Not with the client yet. Passing it on It belongs with another team — hand it over below. Waiting on them The ball is with the client. Set a date to chase. Leaving it for now A deliberate decision to do nothing yet. Needs a reason and a date to look again. It is finished Nothing outstanding — close it below.

Pick your name above and these become clickable.

David Muite
David Muite
Boston
Lauren B
2026-09-17
2026-09-17
$4,000
$500
$4,000
3d ago
2d ago
Not recorded
crm-note

What has happened so far

David Muite complained on 2026-09-17 — 3 days ago. They signed for $4,000 and have paid $500. Nobody is holding it. Nobody has recorded reading it. Nothing on file says who spoke last.

  1. 2026-09-18 Natalia Granado Recurring set
  2. 2026-09-18 Emmanuel R MAPS Studio: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email
  3. 2026-09-18 Mariana N went over next steps, payment amount confirmed. he said that his height is not available. he's 6'1. .//////fwd to prod
  4. 2026-09-17 Lauren B we did 450 cc and 50 booking for 500 total, I didnt feel confident trying to coach him through affirm
  5. 2026-09-17 Lauren B model start requesting all photos from shoot as well client didnt like his photos we are going to reshoot look 3 and 4 (labeled as look 5+6 now) please make sure those get added to profile a
  6. 2026-09-17 Lauren B talking about model start package for 4k with 400 down
  7. 2026-09-17 Lauren B calling Kristie
  8. 2026-09-17 intake scan logged on the desk
  9. 2026-09-14 Kristie G Spoke with model to confirm shoot - had some wardrobe questions on outfit #1 and #3 told him bring all the options we discussed and he can present options to stylist at studio since they kno
  10. 2026-09-01 Kristie G ***NOTE TO VIEWER*** Model came to us in 2024 but it was no sale. Not financially ready at that time, worked crazy hours and was not sure how it would work out given that, and also was about
No photos
Lauren B - 09/17/2026 14:11 model start requesting all photos from shoot as well client didnt like his photos we are going to reshoot look 3 and 4 (labeled as look 5+6 now) please make sure those get added to profile and photos for website I added them to the purchased folder as well NOTE: I think this client is autistic, I dont think he should have been booked in at all, but I did my job to the best of my ability. He may need a few things explained to him again

Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Square has taken $0 0 payments · 1 scheduled, not charged
Agrees with the CRM.
Correspondence with the client 0 — emails and anything quoted back, in full

No email or quoted message on this account.

Email AI

Nothing here is tagged as Email AI — and it would not be: no note in the CRM carries an AI marker, and there is no automated author among the 246 people who write notes. So this cannot yet tell you whether Email AI handled this client. The moment Email AI stamps what it writes (anything will do — an [AI] prefix), its messages appear here and every past thread re-sorts on the next gather.

Internal notes 9
  • Natalia Granado 2026-09-18 14:03
    Recurring set
  • Emmanuel R 2026-09-18 13:43
    MAPS Studio: Your images have been sent and are now available in your Portal! Please sign into usa-models.com/login to view your dashboard and download the images. Your username is the email used to sign up with us. Use the "Forgot Password" option if you do not know your password. Please note that the files may take up to an hour to populate from the time this message is sent out.
  • Mariana N 2026-09-18 09:59
    went over next steps, payment amount confirmed. he said that his height is not available. he's 6'1. .//////fwd to prod
  • Lauren B 2026-09-17 14:12
    we did 450 cc and 50 booking for 500 total, I didnt feel confident trying to coach him through affirm
  • Lauren B 2026-09-17 14:11
    model start requesting all photos from shoot as well client didnt like his photos we are going to reshoot look 3 and 4 (labeled as look 5+6 now) please make sure those get added to profile and photos for website I added them to the purchased folder as well NOTE: I think this client is autistic, I dont think he should have been booked in at all, but I did my job to the best of my ability. He may need a few things explained to him again
  • Lauren B 2026-09-17 13:57
    talking about model start package for 4k with 400 down
  • Lauren B 2026-09-17 13:57
    calling Kristie
  • Kristie G 2026-09-14 18:45
    Spoke with model to confirm shoot - had some wardrobe questions on outfit #1 and #3 told him bring all the options we discussed and he can present options to stylist at studio since they know best. He will do that and he confirmed shoot Kristie G - 09/14/2026 18:45 - Changed confirmed from No to Full
  • Kristie G 2026-09-01 12:48
    ***NOTE TO VIEWER*** Model came to us in 2024 but it was no sale. Not financially ready at that time, worked crazy hours and was not sure how it would work out given that, and also was about 40 lbs heavier at that time and he wasnt confident not did he like how he looked in photos. NOW- Model financially ready and knows process and more confident. Ready to move forward this time and will come prepared and with funds for portfolio. 28 yrs old/ 6'1 No professional modeling before but has done a shoot which was with us in 2024 Model lost about 40 lbs since last shoot and is more confident and financially prepared now. He is switching jobs and has time to put towards getting better wardrobe (which I will help with) and to come in more prepared. Feels much better about himself this time around. Open to all opportunity and I briefly went over extra work with him . He mentioned incorporating this into his f/t work life beginning out to start which I told him studio viewer will go over this but gave some freelance examples. Aware of 399.00 / Coming from Nashua NH about an hour away

What happens next

  1. Check portal access Customer service
  2. Check production status Production
  3. Deliver it Production must be done to close
  4. Confirm with the client Customer service must be done to close

Who has had it

  • intake scan logged 2026-09-17

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