Evidence gathered 2026-09-19

How they pay

No payment schedule on file for this reference.

Correspondence with the client 6 — emails and anything quoted back, in full

• Alejandro P 2026-09-18 11:16
  The client emailed: Sonia Sep 17, 2026, 8:57?PM (14 hours ago) to me Hi Alejandro, I have completed the $200 down payment. Thank you for your assistance. Please let me know when you are available for the phone call so we can complete the information needed for the agreement. As discussed, I would like to receive and review the complete agreement before signing and before production begins. Thank you, Sonia //////////I replied: Inquiries Studio 11:15?AM (0 minutes ago) to Sonia Hello Sonia, Thank you for your email. I tried calling you, but I was unable to reach you. I am available today until 5:00 PM. I will be on my break from 1:30 PM to 2:30 PM, but I will be available before and after that time and will be happy to speak with you. I look forward to your call. Kind Regards, Alejandro
• Alejandro P 2026-09-16 12:28
  The client emailed: Sonia 9:00?AM (2 hours ago) to me Hi Alejandro, Thank you again for answering all of my questions and confirming that my package includes 41 selected edited images. I am ready to move forward with the $200 down payment so that I can receive and review the complete agreement. Before I make the payment, could you please send me the secure payment link and confirm that no production or website work will begin until I have received, reviewed, and signed the agreement? As previously confirmed, I understand that if I review the agreement and decide not to sign it, the $200 down payment will be refunded. Once I have reviewed the agreement and everything is okay, I would like to move forward as soon as possible with my photos, website, comp card, and the other services included in my Model Start Package. Thank you Sonia /////// I replied: Inquiries Studio 12:27?PM (0 minutes ago) to Sonia Hello Sonia, Thank you for your email. I will be happy to assist you moving forward. I will include the payment link below for you to make the $200 down payment. However, I would like to let you know that I will need to speak with you by phone to complete the finance agreement. I will need to obtain the necessary payment information for the contract, your date of birth to complete the application, and confirmation of the day of the month you would like your monthly payment to be processed. Additionally, to answer your question, nothing will be produced until the contract has been signed. Please see the payment link below: Payment Link Please let me know when you are available to speak by phone so I can assist you with completing the agreement. Kind Regards, Alejandro
• Alejandro P 2026-09-10 14:52
  The client emailed: Sonia 2:25?PM (24 minutes ago) to me Hi Alejandro, Thank you for clarifying. I appreciate you confirming that my selection includes 41 edited images. That answers my question. I’m happy with the selection and excited about the photos. I’ll be in touch shortly regarding the next step. Thank you, Sonia ////// I replied: Inquiries Studio 2:52?PM (0 minutes ago) to Sonia No problem. I’ll be happy to assist you. Please feel free to call me whenever you’re ready. Kind Regards, Alejandro
• Alejandro P 2026-09-10 13:42
  The client emailed: Sonia 12:31?PM (1 hour ago) to me Thank you, Alejandro. I understand there is no limit on edit requests. My question is specifically about the number of photos I am allowed to select and receive. How many different final digital photographs can I select and receive with my $2,000 Model Start Package? Thank you for your understanding. Best regards Sonia /////////////I emailed: Inquiries Studio Attachments 1:39?PM (1 minute ago) to Sonia Hello Sonia, Thank you for your email. The package you selected includes a selection of approximately 30–40 images that will be edited. Please note that these images have already been selected, and we do not edit images that are not part of the selected images. As shown in the watermarked images below, your selection currently includes 41 images. Kind Regards, Alejandro //////////////
• Alejandro P 2026-09-09 16:32
  The client emailed: Sonia Sep 7, 2026, 8:01?PM (2 days ago) to me Hi Alejandro, Thank you for taking the time to answer all of my questions. I really appreciate the clarification. Before I make the $200 payment, I have one more question. Since the agreement becomes non-cancellable once it is signed and production begins, I would like to review the complete agreement before making any payment if possible. Also, could you please confirm exactly how many final photographs are included in my $2,000 package? Thank you again for your help. Best regards, Sonia /////////// She also emailed: Sonia Sep 7, 2026, 8:40?PM (2 days ago) to me Before I make the $200 payment, can you please confirm exactly how many final edited photographs are included in the $2,000 package, what types of photos/looks will be photographed, and whether I will have full rights to use the photos on my personal website, Instagram, casting profiles, and agency submissions? I would also like to know if there are any additional fees for using the photos or website after the first year. This is very important to me. Thank you Best regards. Sonia ///////// I replied: Inquiries Studio 4:26?PM (5 minutes ago) to Sonia Hello Sonia, Thank you for your email. As I mentioned previously, there is no set limit on the number of edits you may request. To clarify, all of your selected images will receive an initial edit. If you would like any additional edits afterward, we would be happy to make them for you. There is no specific limit on the number of edit requests you can make. Regarding the contract, as mentioned previously, we can only generate and send the contract once the required down payment has been received. You will have an opportunity to review the contract in full before signing it. If, after reviewing the contract, you decide not to move forward, your down payment will be refunded, provided the contract has not been signed. I apologize for any inconvenience, but our system does not allow us to generate or send a blank contract before the down payment has been received. Kind Regards, Alejandro
• Alejandro P 2026-09-03 11:01
  I emailed: Inquiries Studio 11:01?AM (0 minutes ago) to Sonia Hello Sonia, Thank you for your email. I’m happy to clarify everything so you can make an informed decision before moving forward. 1. Final Edited Digital Images: The $2,000 Model Start Package includes the final edited digital images. You may request additional images; however, there is no set limit on the number of edits. Please understand that requested edits must be reasonable and appropriate for professional modeling materials. We cannot make major alterations that significantly change your appearance. 2. Total Cost: The $2,000 is the total package price for the services and materials listed in the breakdown. There are no additional Studio fees for the items included in the package. 3. Payment Plan: With a $200 down payment, the remaining $1,800 balance would be divided into 12 monthly payments of $150. 4. Agreement: Absolutely. You will have the opportunity to review the complete agreement and its terms before signing. The $200 down payment is required before I can generate and send the agreement for your review and signature. If, after reviewing the agreement, you decide that you do not want to move forward, you are not required to sign it, and the $200 down payment will be refunded. 5. $200 Down Payment: The $200 down payment is refundable if you decide not to move forward and do not sign the agreement. Once the agreement is signed and production of the materials begins, the deposit becomes non-refundable in accordance with the agreement terms. 6. Stopping the Payment Plan: Once the agreement has been signed and the materials have been produced and delivered, the finance agreement cannot be cancelled or stopped before the account is paid in full, subject to the terms of the agreement. Please take your time reviewing everything, and feel free to let me know if you have any additional questions. We want to make sure you fully understand the package and agreement before making your decision. Kind Regards, Alejandro

Email AI has spoken to them 1 message

• Alejandro P 2026-08-27 16:49
  The client emalied: Re: Breakdown request Email AI Processed STUDIO 1 Summarize this email Sonia <[email protected]> 12:42?PM (4 hours ago) to me Hi, thank you for sending me the package information. I just want to make sure I understand the $2,000 trade offer we discussed yesterday. Could you please send me in writing exactly what is included in my $2,000 package, including the website, portfolio/images, comp card, job resources, guidance, and how long you will maintain or run the website? I also want to confirm whether there will be any additional fees.” Thank you //////// I called her, and she requested to have the info via email, so I emailed: Inquiries Studio 4:48?PM (0 minutes ago) to Sonia Hello Sonia, It was a pleasure speaking with you today. As discussed, please see below for a breakdown of the Model Start Package that was offered to you: MODEL START PACKAGE Personal Website Digital Image Selection Comp Card (PDF) Model Guide Job Resources Help and Guidance Regarding the website, hosting is included for one year. After the first year, there is a $50 annual renewal fee if you choose to continue hosting the website. Additionally, once you begin submitting applications and receiving opportunities, you can send any offers you receive to us for review and guidance. Please let me know if you have any questions or need any additional information. Kind regards, Alejandro 08/27/2026 17:54 - [Aug 27, 2026, 5:54 PM] Natalie: Removed from AI: No reason provided

Internal notes 7

• Alejandro P 2026-09-18 12:34
  The client called in and finished the process of her getting the potfolio packger for 2000 for thMSP Bo upsell: Recurring + contract pending + production pending.
• Tyesha H 2026-08-31 14:57
  Client emialed: Sonia Fri, Aug 28, 5:58?PM (3 days ago) to me Hi Alejandro, Thank you for sending me the breakdown. I'm very interested and just want to make sure I understand everything before making my decision. I have a few questions: 1- How many final edited digital images are included in the $2,000 Model Start Package? 2- Is the $2,000 the total cost, including everything listed in the breakdown, or are there any additional fees? 3-What would my payment plan look like after the $200 down payment? 4-Before making the $200 payment, can I please review the complete agreement or contract? 5- Is the $200 down payment refundable or non-refundable? 6-If I decide to stop the payment plan before it is fully paid, what happens? Thank you for your time. I look forward to hearing from you. Best regards, Sonia ---------------- Placed in Alejandro's inbox for review
• Audra T 2026-08-26 14:22
  she said she works part time (sometimes) and money is her issue. offered msp 2k on12 months. She couldnt do that and didn't want to do affirm. she said she will call us in a few days. She is going to see if she can come up with the money. sorry. thank you
• Summer A 2026-08-26 14:06
  She asked me about 500 questions each day before she came as well - Hope its a good one because she is so slow - LOL
• Audra T 2026-08-26 13:57
  she moved extremely slow. Took 45 to start her shoot cause she brought so much and insisted on unpacking everything. MUA said she was very difficult to work with. The shoot took so long because of her.
• Summer A 2026-08-25 11:37
  CLIENT CONFIRMED - Outfits together + Understand portfolios start at $399 (Went over as well in EMAIL) + asked to bring ID & CC / Debit card + reviewed advice for shoot.
• Summer A 2026-08-17 14:57
  She never modeled before, She used to be a professional dancer for many years, She is from Haiti, she has been 7 years, She loves photos and fashion and this industry, She works as a nurse FT, LOVE her, she is sooooo sweet! She enjoys music and glam and going out, Loves pictures, Aware of the 399. Speaks English perfectly! Summer A - 08/24/2026 11:56 - Changed confirmed from No to Attempted Summer A - 08/25/2026 10:58 - Changed confirmed from Attempted to Full