Money backvia Not recordedDirection not recordednot confirmed as a complaint yet
$50
nobody is holding this
Who are you?Pick your name so this desk can record that you read it and what you did.
What are you doing about it?
Calling themToday, on the number on file.Emailing themReplying in writing.Making an offerA reduction or a revised plan — record it below.Checking something firstThe account, the product, the contract. Not with the client yet.Passing it onIt belongs with another team — hand it over below.Waiting on themThe ball is with the client. Set a date to chase.Leaving it for nowA deliberate decision to do nothing yet. Needs a reason and a date to look again.It is finishedNothing outstanding — close it below.
Pick your name above and these become clickable.
Seireen Amleh
Hiba Mahmoud
Boston
Jodi S
—
2026-09-19
$50
$100
$50
1d ago
1d ago
Not recorded
crm-note
What has happened so far
Hiba Mahmoud complained on 2026-09-19 — 1 days ago. They signed for $50 and have paid $100. Nobody is holding it.Nobody has recorded reading it.Nothing on file says who spoke last.
2026-09-19intake scanlogged on the desk
Refund
Jodi S - 09/19/2026 13:36 $50 Save, No Image shared - may want to get a refund. Muslim family, couldnt commit to anything without permission of husband
Evidence
Nothing gathered for this reference yet.
What happens next
Read the evidence and decide the positionCustomer service
Decide the outcomeManagementmust be done to close
Confirm with the clientCustomer servicemust be done to close
Who has had it
intake scan logged 2026-09-19
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