Debt collection workload — Studio 1

Caet S 3,850

Column	People
Collections	2,665
Reduction Offered	260
No contact	237
Assigned to you	203
Payment Collected	152
2nd Missed Payment	98
Unassigned	81
No reply	73
Sent to Monetery	52
Waiting for an owner	9
Other	3
Phone Disconnected	3
Call Back	2
Already paid	2
Payment agreement	2
New Lead	2
Refused Contact	2
Give a Call	1
Cold Call	1
Giva a Call	1
payment made	1

Nick S 2,075

Column	People
No reply	1,185
Payment Collected	223
Call Back	173
2nd Missed Payment	103
Unassigned	85
New Lead	74
Already paid	71
Refused Contact	45
Giva a Call	42
Phone Disconnected	28
Payment agreement	21
Waiting for an owner	7
Assigned to you	5
Other	3
Payment collected	3
Money is Tight	2
Talking via Text	2
payment made	2
Card Issue	1

Charles C 2,052

Column	People
No reply	1,089
Payment Collected	277
Give a Call	178
2nd Missed Payment	113
Already paid	95
Unassigned	86
New Lead	69
Payment agreement	40
Phone Disconnected	29
Refused Contact	29
Talking via Text	16
Waiting for an owner	4
Giva a Call	4
Call Back	3
Start to Call	3
Spanish	3
Other	3
Waiting for card	2
Payment collected	2
Collections	2
Call back	2
payment made	2
Cold Call	1

Maria R 1,756

Column	People
No reply	530
Cold Call	286
2nd Missed Payment	224
Payment collected	116
payment made	108
New Lead	93
Refused Contact	74
Giva a Call	54
Unassigned	48
Payment agreement	45
No contact	41
Money is Tight	32
Phone Disconnected	31
Other	19
Waiting for an owner	16
Call Back	11
Card Issue	8
Assigned to you	7
Missed agreed payment	4
Spanish	2
No Contact	1
Already paid	1
No reply test	1
Payment Collected	1
Call back	1
Payment date agreed	1
Sent to Monetery	1

UNASSIGNED 1,546

Column	People
Waiting for an owner	560
Already paid	431
No reply	279
Phone Disconnected	64
Refused Contact	63
Unassigned	55
New Lead	53
Payment Collected	17
Collections	7
Giva a Call	7
payment made	4
Phone disconnected	1
Cold Call	1
Payment agreement	1
Payment collected	1
Start to Call	1
No contact	1

Princess Roni 1,061

Column	People
No reply	438
Payment Collected	302
Unassigned	77
Already paid	69
New Lead	46
Payment agreement	35
2nd Missed Payment	20
Other	16
Call back	14
Refused Contact	13
No Contact	10
Giva a Call	4
Talking via Text	3
Phone Disconnected	3
payment made	3
Payment date agreed	2
Start to Call	2
Payment collected	2
Waiting for an owner	1
Cold Call	1

Emily Lewis 1,049

Column	People
No reply	501
Payment Collected	185
Unassigned	75
Already paid	58
2nd Missed Payment	55
Call back	49
Payment agreement	34
New Lead	31
Refused Contact	10
Phone Disconnected	8
Missed agreed payment	6
Waiting for an owner	6
Payment collected	6
Other	4
Assigned to you	3
Money is Tight	3
Give a Call	3
No Contact	3
Sent to Monetery	2
Sent to Customer Service	2
payment made	2
Card Issue	1
Talking via Text	1
Payment date agreed	1

Ronnie K Studio 1 188

Column	People
Unassigned	72
Sent to Customer Service	48
Customer Service	19
Sent to production	6
No reply	6
2nd Missed Payment	6
Cold Call	6
payment made	5
Phone Disconnected	4
Payment Collected	2
Assigned to you	2
Refused Contact	2
Payment collected	2
Sent to Monetery	2
Already paid	1
Payment agreement	1
Give a Call	1
Other	1
No contact	1
New Lead	1

Mariana Studio 1 169

Column	People
No reply	65
Cold Call	46
2nd Missed Payment	29
Other	9
payment made	7
No contact	4
New Lead	4
Refused Contact	2
Payment Collected	1
Assigned to you	1
Unassigned	1

Kimberly graham 163

Column	People
Unassigned	72
No reply	51
Already paid	25
New Lead	5
Phone Disconnected	4
Refused Contact	2
payment made	1
Payment Collected	1
Talking via Text	1
Collections	1

Alejandro S 106

Column	People
Unassigned	73
No reply	17
Refused Contact	4
Already paid	3
New Lead	3
Collections	2
Phone Disconnected	1
2nd Missed Payment	1
Payment Collected	1
payment made	1

Deleted users (2) 6

Column	People
Payment Collected	4
No reply	1
Already paid	1