Everything counted here comes from the log of what actually happened, not from a field anybody typed.
The options they picked when a case landed on them. Two people with the same caseload can be running completely different desks, and this is where that shows.
| What they chose | Times | Share | What it means |
|---|---|---|---|
| Leaving it for now | 1 100.0% | A deliberate decision to do nothing yet. Needs a reason and a date to look again. |
Median 0 days between reading a case and deciding what to do about it, across 1 decision.
The client wrote last and has had no reply. Longest first.
| Measure | Amount | What it counts |
|---|---|---|
| Sale value of every case they hold | $27,500 | Open and closed. |
| Still owing on the open ones | $22,392 | Sale minus what has been paid. |
| Given away in reductions | $0 | 0 reductions they recorded, each with a written reason. |