Complaint desk

Says she was sold a place on a team that does not exist, and pressured into signing

Rebecca Andrews T4021874

Customer service via Email Waiting on US · 30d

$4,000

$3,550 still owing

Alejandro P

▶ Call the client

Rebecca Andrews, for her daughter Abigail Bergeron. "I do plan on paying what I owe. However, the woman we spoke to sold this entire scheme as much more than just a photo shoot." She describes being told the spot on the team would not stay open, in front of her daughter: "Your representative, in front of my daughter, made it clear that it was now or never." Also: at the studio from 9am for four to five hours, an hour of it waiting to see the rep, her child hungry, and "your representative wasn’t taking No for an answer." Her closing question is the one to answer: "where’s this team and head coach that was ‘sold’ to us along with the pictures?"

Last thing they wrote

I replied to the client emalied: Maps Studios Inbox ALEJANDRO Inquiries Studio <[email protected]> Attachments 4:27?PM to pharmabecs Send scheduled for 4:27?PM Hello Rebecca, My name is Alejandro, and I am the manager at the corporate office. Your account has been forwarded to me by our Finance Department for further review. Thank you for your email, and I apologize for the delayed response. I have attached a copy of your signed contract to this email for your records. Thank you as well for sharing your feedback. I apologize if there was any confusion regarding the terms of the agreement. Our intention is always to communicate clearly and ensure that clients have an opportunity…

Open it and work it Skip →